Supervisor and Associate Manager - Inside Sales Outbound

HP Development Company, L.P. • $90K — $120K *
Phoenix, AZ 85032In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in sales or inside sales preferred.
  • Experience in developing high-performing sales teams is essential.
  • Proficiency with sales planning, pipeline management, and CRM systems required.
  • Familiarity with medium business account strategies and channel sales is advantageous.
  • Ability to leverage technology, including emerging tools and AI, in sales processes is crucial.

Responsibilities

  • Lead and mentor a team of 10-15 Inside Account Executives to maximize sales effectiveness.
  • Craft targeted business plans to consistently meet or exceed revenue and margin targets.
  • Forecast quarterly business performance through careful funnel conversion analysis.
  • Develop strategies to acquire new customers while retaining and growing existing accounts.
  • Collaborate with channel teams to drive successful sales initiatives and account management.
  • Ensure a positive customer experience by coordinating with support teams on issues.
  • Recruit, onboard, and train new sales team members to ensure organizational effectiveness.

Benefits

  • Opportunities for professional development and training.
  • Supportive team environment focused on sales effectiveness.
  • Access to advanced sales technology and CRM tools.
  • Strong emphasis on ethical standards and compliance in sales activities.
  • Engagement with innovative tools and technologies, including AI, to enhance productivity.
Full Job Description
Supervisor and Associate Manager - Inside Sales Outbound

Description -

Job Description

The Medium Business Inside Sales Manager leads a team of Inside Account Executives (iAEs), developing end-to-end account strategies and driving sales engagement for medium business accounts, either directly or through channel partners. This role is responsible for guiding, coaching, and supporting team members to ensure individual development and overall sales effectiveness, with a focus on achieving sales quotas, expanding the customer base, and fostering strong relationships with both customers and channel partners.

Key Responsibilities
  • Team Leadership: Oversee a team of 10-15 iAEs, providing guidance, coaching, and support to develop individual team members and drive overall sales effectiveness by leading the team to sell the entire portfolio of products and services.
  • Sales Coverage: Develop targeted business plans and achieve sales and margin goals, using tools like heatmaps and whitespace analysis.
  • Sales Management: Accurately forecast the business on a biweekly basis thru funnel conversion that results in exceeding quota for both revenue and margin targets.
  • Pipeline Management: Maintain and analyze opportunity identification, qualification, and management; develop strategies to hunt new logos within low or no SOW accounts.
  • Customer Retention & Growth: Retain existing customers while identifying and pursuing upsell and cross-sell opportunities for PC++ (including headsets, displays, carepacks).
  • Channel Sales: Build solid relationships with channel teams to enable iAE and PBM alliance for successful implementation.
  • Customer Experience: Coordinate with customer support teams to address issues and ensure a seamless experience.
  • Recruitment & Training: Recruit, onboard, and train inside sales resources to ensure skill and knowledge development, including specialization in PC++.
  • Performance Management: Evaluate and guide employee performance, supporting individuals through sales challenges and managing results for all performers.
  • KPI Tracking: Define and track key performance indicators to measure team success.
  • Sales Technology: Leverage CRM systems and other tools to streamline operations and enhance productivity.
  • Compliance: Ensure the inside sales team adheres to legal and ethical standards in all sales activities, including pricing, contracts, and customer interactions.

Knowledge & Skills
  • Sales Planning: Ability to develop targeted business plans to exceed revenue and margin quota by selling the full mix of HP products and services.
  • Analytical & Critical Thinking: Understand industry drivers and customer base to bridge HP solutions with account-relevant problems and opportunities.
  • Organization & Time Management: Prioritize tasks, set goals, and manage time effectively.
  • Leadership: Lead effectively in complex environments, influence channel partners, balance competing priorities, and drive team performance.
  • Problem Solving: Navigate market complexities and develop practical solutions.
  • Collaboration & Communication: Work closely with internal teams, channel partners, and customers to achieve business objectives.
  • Technical Proficiency: Leverage technology and CRM systems to enhance productivity.
  • New Technology & AI: demonstrated curiosity and confidence in adopting emerging tools and technologies-especially AI-to enhance sales performance, customer engagement, and productivity. The ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions.


Education & Experience Recommended:
  • Experience: Typically, 2-4 (Supervisor), 5-7 years (Associate Manager) of job-related experience or 2-4 years of management experience in sales.
  • Education: Four-year Degree in Sales, Marketing, Business Administration, or any other related discipline is preferred but not required.
  • Typically has 2-7 years of job-related experience and/or 2-4 years of management experience, preferably in inside sales or tele sales, or a related field.
  • Qualifications:
    • Proven experience in sales management, preferably in inside sales or tele-sales environments.
    • Demonstrated ability to lead and develop high-performing sales teams.
    • Familiarity with sales planning, pipeline management, and CRM systems.

Job -
Sales

Schedule -
Full time

Shift -
No shift premium (United States of America)

Travel -

Relocation -

About HP Development Company, L.P.

HP Development Company, L.P. Careers

Joining HP Development Company, L.P. presents an unparalleled opportunity to advance a career at the forefront of technology and innovation. As a leader in the global technology sector, HP Development Company, L.P. offers a variety of job opportunities that encourage professional growth and development.

Explore Career Opportunities

HP Development Company, L.P. is continuously seeking talented individuals who are eager to drive innovation and lead in the technology industry. With a diverse range of positions available, from engineering to marketing, the company is committed to fostering a culture of diversity and inclusion. Each team member at HP Development Company, L.P. plays a crucial role in shaping the future of technology.

Internship Programs and Employment Prospects

For those starting their career journey, HP Development Company, L.P. provides robust internship programs that offer invaluable industry experience, mentoring, and networking opportunities. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects that matter.

Professional Growth and Development

HP Development Company, L.P. is dedicated to the professional growth of its employees. The company offers comprehensive benefits and resources to support career advancement and personal development. Leadership and diversity training programs are available to all employees, ensuring that everyone has the tools to succeed and lead.

Innovation and Leadership

At the heart of HP Development Company, L.P. is a commitment to innovation and leadership. Employees are encouraged to think creatively and push the boundaries of what is possible. This culture of innovation drives the company forward and is a fundamental part of the work environment.

Join the HP Development Company, L.P. Team

HP Development Company, L.P. is hiring! Explore job opportunities that match your skills and interests. The company values curious, creative, and solution-driven team players. Start your journey by applying through the HP Development Company, L.P. careers page, where you can submit your resume and potentially schedule an interview.

Stay Connected with HP Development Company, L.P. Careers

Stay informed about new career opportunities and company updates by subscribing to job alert emails. Tailor your subscription to receive the latest news and insider tips that are most relevant to your career interests.

Networking and Career Advancement

Networking within HP Development Company, L.P. opens doors to numerous career advancement opportunities. Employees are encouraged to connect with colleagues and leaders within the company to learn, share, and grow together.

Conclusion

HP Development Company, L.P. is not just a place to work—it's a place where careers are nurtured, innovation thrives, and leadership is cultivated. Whether you're seeking an internship, employment, or a leadership position, HP Development Company, L.P. offers a path to professional success and personal growth. Join the team that is redefining the future of technology.
Learn more about HP Development Company, L.P.
Industry
Information Technology
* Ladders Estimates

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