Ernst & Young

Supervising Associate, Resource Management

Ernst & Young$77K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 5-7 years in staffing consulting professionals
  • Advanced proficiency in Microsoft Excel
  • Proficiency in other Microsoft applications
  • Strong analytical skills and attention to detail
  • Excellent communication skills in English; French is an asset
  • Self-motivated with strong organizational skills

Responsibilities

  • Support complex scheduling for consulting professionals
  • Review pipeline data to match resources to commitments
  • Conduct skill searches to align project needs and capabilities
  • Maintain accurate personnel and project schedules
  • Identify and minimize unassigned resources
  • Communicate schedule changes to RM SSL Lead(s)
  • Participate in team orientation and process improvement initiatives

Benefits

  • Comprehensive medical, prescription drug, and dental coverage
  • Defined contribution pension plan
  • Generous vacation policy and firm-paid personal days
  • Support for career development with skill enhancement opportunities
  • Flexible working arrangements to suit individual needs
Full Job Description
The opportunity

The Resource Management (RM) Supervising Associate is a member of the EY Canada Resource Management team supporting Consulting. The RM Supervising Associate provides functional support to the Consulting RM Leader/Sub Service Line (SSL) RM Leads.

This job posting relates to an existing vacancy within our organization

Your key responsibilities

As an RM Supervising Associate, you will be responsible for supporting deployment; development; and capacity management of Consulting client-serving professionals. You will be responsible for reporting requirements to effectively deploy client-serving professionals and provide them with meaningful career experiences. You'll receive regular supervision to set appropriate priorities.

Deployment:
  • Support Consulting RM SSL Leads in addressing complex scheduling assignments.
  • Regularly review CRM/pipeline data to proactively match resources to committed deals/highly probable pursuits
  • Conduct skill and bio/CV searches that focuses on matching project need(s) with required skills, development opportunities and project risk.
  • Assist with the creation/maintenance of accurate personnel and client project schedules.
  • Proactively identify resources that will become availability in short term (i.e. next 2-3 weeks)
  • Proactively monitor and highlight unassigned resources in order to minimize unassigned time
  • Regularly communicate material schedule changes to the RM SSL Lead(s)
  • Communicate regularly with the Resource Management team on the status of staffing requirements


Teaming:
  • Demonstrate effective teaming with RM team(s) by proactively/creatively responding to requests.
  • Involved in ad hoc projects as required (i.e. task forces, reporting, process improvement committees, training manuals etc.)
  • Identify ways to improve Resource Management processes
  • Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model
  • Partner with the Talent Team (i.e. HR) on Performance Management initiatives
  • Actively supports Resource Management enablers including ProFinda; EYA; EY Discover; SuccessFactors, Mercury, etc.
  • Work with peers across the Canadian RM team by contributing to RM priorities; task forces; and/or projects
  • Provide effective coaching/mentoring to assigned counselees/direct reports (when assigned)


Reporting:
  • Act as a subject matter resource on RM tools/enablers
  • Assist with the creation of Service Line; Market and/or Competency reporting including utilization performance; forecasts; variance analysis; and capacity management analytics
  • Create reports and pivot tables for deployment data


To qualify for the role, you must have:
  • Bachelor's degree or equivalent work experience
  • Experience staffing consulting professionals or roles
  • Advanced proficiency in Microsoft Excel
  • Proficiency in other Microsoft applications
  • Strong analytical skills and attention to detail
  • Excellent written and verbal communication skills in English; French-language skills are an asset
  • Demonstrated commitment to client service and the ability to resolve issues promptly
  • Strong problem-solving abilities
  • Flexibility to adapt to rapidly changing priorities
  • Excellent teamwork and interpersonal skills
  • Self-motivated and confident working independently
  • Strong organizational skills and the ability to manage multiple priorities
  • Three to five years of relevant work experience
  • Experience in a professional services firm is an asset


What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-At EY, our Total Rewards package supports our commitment to creating a leading people culture built on high-performance teaming, where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a vacation policy, firm-paid days, statutory holidays and paid personal days based on province of residence, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
  • Support, coaching and feedback from engaging colleagues
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you


EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.
  • Toronto/London/Ottawa/Waterloo/Vancouver/Victoria: $77,200 to $115,800
  • Dieppe: $69,600 to $104,400

About Ernst & Young

Ernst & Young (EY) is a multinational professional services firm that provides audit, tax, consulting, and advisory services to clients in a wide range of industries. The firm was founded in 1989 through the merger of Ernst & Whinney and Arthur Young & Co., and has since grown to become one of the largest professional services firms in the world. EY is committed to building a better working world by helping its clients solve their toughest challenges, and by creating a positive impact on the communities it serves.
Learn more about Ernst & Young
Size
300,000 employees
Industry
Founded
1989

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