How You'll Contribute: The Studio Operations Manager supports the daily technical operation of the client's in-house studios, ensuring studio equipment, systems, and workflows are reliable, well-maintained, and ready for executive, leadership, and client-facing productions.
This role is hands-on and execution-focused, responsible for maintaining studio equipment health, managing firmware and IT compliance updates, diagnosing and resolving technical issues, and providing on-site technical support during live events, leadership broadcasts, and pre-recorded marketing content.
In addition to strong technical skills, this role requires excellent communication and professionalism to confidently support executive leaders and key stakeholders who regularly utilize the studio.
Responsible for our customer's Los Angeles Broadcast Studio, Podcast Studio and Go Studios.
What You'll Do:Studio Operations & Live Production Support - Provide hands-on technical support for live studio events, leadership communications, executive recordings, and client marketing productions
- Support setup, operation, and teardown of studio systems including cameras, audio, lighting, switching, and streaming equipment
- Act as on-site technical support during high-visibility and time-sensitive productions
- Ensure studio environments are production-ready, reliable, and consistently meet quality expectations
- Capture operational feedback and observations during productions to inform studio improvements and future enhancements
Technical Troubleshooting & Issue Resolution - Diagnose, troubleshoot, and resolve technical issues across studio and control room environments.
- Perform break/fix support for production systems and peripherals.
- Escalate complex issues to senior engineers or vendors as needed, providing clear documentation and context
- Minimize production downtime through proactive issue identification and resolution
Equipment Lifecycle & Maintenance - Maintain studio equipment inventories and track asset health
- Perform routine preventative maintenance on cameras, audio systems, lighting, and production hardware
- Ensure all studio systems remain compliant with IT standards, firmware requirements, and security guidelines
- Support lifecycle refresh activities by identifying aging or underperforming equipment and coordinating updates or replacements
Workflow & Documentation Support - Follow established studio SOPs and operational standards
- Assist in updating documentation related to equipment configuration, maintenance procedures, and troubleshooting steps
- Support consistent workflows for live, hybrid, and recorded productions to reduce setup time and technical friction
- Contribute recommendations to improve studio workflows, tooling, and standards based on real-world event support experience
Stakeholder & Executive Support - Serve as a technical point of contact for studio users, including executive leaders and key business stakeholders
- Communicate clearly and professionally in high-pressure environments
- Translate technical issues into clear, non-technical explanations when supporting leadership
- Build trust through calm execution, preparedness, and strong customer service mindset
- Partner with internal teams to translate event feedback into actionable improvement recommendations.
What You'll Bring:Education & Certifications:- High School Diploma or Equivalent
Required Skills/Qualifications:- 6+ years of experience in studio operations, broadcast support, AV engineering, or enterprise media environments
- 6+ years of hands-on experience supporting live productions, executive events, or recorded content
- Working knowledge of studio equipment including cameras, audio, lighting, switching, routing, and streaming systems
- Experience performing technical troubleshooting, break/fix support, and preventative maintenance
- Familiarity with firmware updates, IT compliance requirements, and equipment lifecycle concepts
- Strong communication and interpersonal skills, with comfort supporting executive-level users
- Ability to remain calm, organized, and solution-focused in live production environments
- Willingness to work flexible hours as required for live or high-visibility events
Desired Skills/Qualifications:- Experience in hybrid or IP-based production environments
- Exposure to enterprise IT or security standards related to AV systems
- Experience supporting client-facing or marketing content production
What We Offer:Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at [redacted].
