Strategy & Performance Manager

Crowned Grace, Inc

• $110K — $130K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in public administration, Strategy, Economics, Finance, or related field.
  • 7+ years of supervisory experience.
  • 7+ years supporting Operations and Planning requirements on a comparable scale.
  • Active Project Management Professional (PMP) certification.
  • Experience in strategic planning, performance management, and business process improvement.
  • Expertise in developing KPIs and preparing executive reports for senior leadership.
  • Proficiency with Microsoft Office, Power BI, SharePoint, SQL, and technical writing.

Responsibilities

  • Serve as single point of contact for contracting oversight and quality control.
  • Lead quarterly Program Management Reviews and prepare comprehensive status reports.
  • Direct strategic planning, organizational performance assessment, and KPI development.
  • Oversee development of governance frameworks, policies, and executive briefings.
  • Guide knowledge management and data stewardship programs aligned with federal standards.
  • Direct data analysis and visualization services to support decision-making.
  • Lead requirements analysis and manage stakeholder engagement across multiple offices.

Benefits

  • Collaborative work environment with a focus on multidisciplinary teams.
  • Opportunities to work on crucial cybersecurity projects for federal operations.
  • Engagement in strategic initiatives at the intersection of technology and governance.
  • Potential for professional development and career growth within the organization.
Full Job Description
***Offer Contingent Upon Contract Award***

Position Overview

CGINTL is seeking an accomplished Strategy & Performance Manager to serve as Key

Personnel and Project Manager supporting the Cybersecurity and Infrastructure Security

Agency (CISA), Integrated Operations Division (IOD), Office of the Chief of Staff. The

Strategy & Performance Manager leads a multidisciplinary team delivering strategy,

policy, governance, performance management, information management, data analytics,

business analysis, and service delivery support. The Manager is the primary point of

contact for the Government, owns delivery across all task areas, and turns complex analysis

into clear, decision-ready insight for senior CISA leadership.

Key Responsibilities

  • Serve as the single point of contact for the Contracting Officer and COR,accountable for all contractor work, schedules, deliverables, and quality control.
  • Lead quarterly Program Management Reviews and prepare status reports coveringprogress,staffing, risks, mitigation, and performance improvement recommendations.
  • Direct strategic planning, organizational performance assessment, and thedevelopment of KPIs, key risk indicators, forecast models, and executive dashboards.
  • Oversee the development of strategic plans, SOPs, governance frameworks, policy analyses, white papers, and executive briefings.
  • Guide knowledge management, data stewardship, and records management programs aligned with NARA, DHS, and CISA standards.
  • Direct data analysis, business intelligence, and data visualization services, including
  • Power BI dashboards that support situational awareness and decision-making.
  • Lead business and mission requirements analysis, including Business Requirements
  • Documents, Mission Need Statements, and requirements lifecycle management.
  • Oversee service intake and change request processes, operational SOPs, and stakeholder engagement across headquarters and ten regional offices.
  • Collaborate with CIO and CDO offices on data standards, Power
  • Platform governance, SharePoint and ServiceNow architecture, and Section
  • 508 accessibility.
  • Recruit, develop, and retain a high-performing delivery team, and lead transitionin and transition-out activities.


Required Qualifications

  • Master's degree in public administration, Strategy, Economics, Finance, or a related
  • Minimum of seven (7) years of supervisory experience.
  • Minimum of seven (7) years of documented experience supporting Operations and
  • Planning requirements of comparable size and scope.
  • Active Project Management Professional (PMP) certification from the Project Management Institute.
  • Demonstrated experience in strategic planning, organizational performancemanagement, business process improvement, and performance measurement.
  • Demonstrated expertise in developing KPIs, analyzing organizational performancedata, preparing executive reports, leading cross-functional teams, and briefing senior leadership.
  • Proficiency in Microsoft Office, Power BI, SharePoint, and SQL.
  • Strong technical writing, project management, and stakeholder engagement skills.
  • Ability to obtain and maintain a DHS Public Trust fitness determination.


Preferred Qualifications

  • Prior support to DHS, CISA, or another federal operation, homeland security, oremergency management organization.
  • Experience with Power Apps, Power Automate, ServiceNow, Visio, and MicrosoftProject.
  • Knowledge of federal records management, CUI, FOIA, and Section 508requirements.
  • Experience with Agile and/or Scrum and with applying AI and emerging technologies to analytics.
  • Prior experience serving as Key Personnel on a federal task order.


***Offer Contingent Upon Contract Award***

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