Strategic Solutions Engineer

Glean

$160K — $235K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales engineering or solution consulting experience in a SaaS organization
  • Bachelor's degree in Computer Science or a related field
  • Excellent written and verbal communication skills
  • Highly motivated and self-starting individual
  • Experience with multi-stakeholder technical deal cycles with Enterprise customers
  • Consultative approach to solve customer business challenges
  • Familiarity with cloud environments (GCP, AWS, Azure)
  • Proficiency in programming languages such as Python or Java

Responsibilities

  • Partner with Account Executives to navigate complex deal cycles with C-level executives
  • Create and demo custom environments tailored to customer industry needs
  • Manage a technical Proof of Concept (POC) cycle
  • Conduct technical discovery calls with customers
  • Lead security conversations to ensure customer comfort with Glean's security measures
  • Collaborate cross-functionally with product and engineering teams to respond to customer needs
  • Develop ROI reports and business justification presentations for clients

Benefits

  • Competitive compensation package
  • Medical, Vision, and Dental coverage
  • Generous time-off policy
  • 401k plan contributions for long-term goals
  • Home office improvement stipend
  • Annual education and wellness stipends
  • Vibrant company culture with regular events
  • Daily healthy lunches provided
Full Job Description
About the Role:

As a Solutions Engineer at Glean, you'll partner with sales to design, demo, and prove the value of our Work AI platform for customers. You'll lead technical discovery, architect integrations and data connections, and confidently navigate security to accelerate decisions. If you love translating complex technology into clear business outcomes, you'll thrive helping enterprises adopt AI that actually gets work done.

You will:
  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
  • Create and demo custom environments based off of customer industry and line of business
  • Run and manage a technical POC cycle
  • Perform customer facing activities including technical discovery calls
  • Lead security based conversations to make customers comfortable with Glean's security posture
  • Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
  • Develop ROI and business justification reports and presentations


About you:
  • 5+ years of sales engineering or solution consulting experience in a SaaS organization
  • Bachelor's degree in CS or a related field
  • Excellent written and verbal communication skills
  • Highly motivated, driven and self-starting individual
  • Ability to work in a fast paced, team environment
  • Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
  • A consultative approach with solving your customer's business challenges and having a track record of successfully overcoming technical and security objections
  • Familiarity with any cloud environment (GCP, AWS, Azure)
  • Proficiency in Python or Java
  • Ability to configure, monitor, and maintain API based integrations

Location:
  • This role is hybrid (4 days a week in our San Francisco office)
Compensation & Benefits:

The standard OTE range for this position is $160,000 - $235,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

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AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

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