Windstream Holdings

Strategic Sales Engineer

Windstream Holdings$95K — $115K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of professional engineering or technical experience, or 12+ years equivalent experience
  • College degree in IT, Engineering, or a related field
  • Proven ability to present technical data to all levels within an organization
  • Strong customer relations skills, both virtual and in person
  • In-depth knowledge of telecommunications technology and sales cycles
  • Expertise in voice/data communication, network design, and cloud solutions
  • Familiarity with technical terminology related to company products and services

Responsibilities

  • Engage customers to understand their technical and business challenges
  • Collaborate with teams to create proposals including product pricing and designs
  • Prepare and provide technical support from pre-sale to implementation
  • Deliver training and seminars on technical products to internal teams and customers
  • Attend meetings to share knowledge of various telecommunications technologies
  • Identify new business opportunities by analyzing market trends
  • Define success criteria to convert engagements into long-term customer relationships

Benefits

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
Full Job Description
About the Role:

As a Sales Engineer with Uniti you will communicate detailed technical, architectural, engineering and product deliverables to all levels within a customer s organization. To excel in this role, you will leverage technical and sales skills, self-reliance, and collaboration skills to work among internal and external customer teams to create a unique customer experience. You will partner with sales and account teams to uncover new or incremental, margin rich, revenue opportunities.

What You'll Do:
  • Engage in a consultative manner with prospective and current customers to understand their technical and business challenges and educate them on the full suite of Uniti products and services as well as network designs
  • Collaborate with account development to create valuable proposals that include Uniti product and solution pricing, equipment design and Visio documentation
  • Prepare and provide technical documentation and support to the customer account from pre-sale to implementation by collaborating with engineering and service delivery
  • Educate internal teams and customers by creating and delivering technical product training and seminars
  • Attend customer meetings to share your knowledge of TDM, UCaaS, SDWAN, LAN/WAN technologies, LAN/WAN applications, SIP, customized fiber, data center and associated hardware
  • Follow market trends and competitors to identify opportunities for the team to prospect new business and increase revenue
  • Define achievable success criteria and convert proof of concept and evaluation engagements to long term customers

Qualifications:
  • Proven success preparing and presenting technical data to multiple levels of an organization including C Level officers, operating unit VPs, technical evaluators, IT consultants, front end users, and others
  • Strong history of successful customer relationships both virtual and in person
  • Ability to collaborate cross functionally with internal and external partners
  • Keen business acumen with experience researching and evaluating a customer s financial needs and objectives
  • Knowledge of the telecommunications industry and sales cycles
  • Strong understanding of voice/data/internet applications, communications technology, and network design. IP Routing and Switching, IP V4/V6, MPLS, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Virtualization, Managed Services and UCaaS
  • Solid understanding of technical terminology related to company products & services and a general knowledge of voice and data communications equipment
  • Understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet & Enterprise

Minimum Qualifications:
  • College degree in IT, Engineering or a related field and 8 years professional level experience or 12 years professional level related Engineering/Technical experience or an equivalent combination of education and professional level related
  • Engineering/Technical experience required

Even Better:
  • CCNA " Cisco Certified Network Associate CCDA " Cisco Certified Design Associate VMWare " Many to choose from CISSP Certified Information Systems Security Professional CEH Certified Ethical Hacker Blue Planet Ciena Certified Scrum Master or PMP Minimum
  • Exceptional presentation skills
  • Strong analytical skills with the ability to methodically work through complex issues and the ability to graphically depict solutions in a compelling manner
  • Ability to work independently and as part of a team
  • Ability to work under pressure with tight deadlines
  • Ability to work on multiple projects simultaneously
  • Must be detail oriented
  • Strong MS Office Suite and Visio knowledge and usage
  • Ability to learn internal company systems and applications


Minimum Requirements: College degree in IT, Engineering or a related field and 8+ years professional level experience; or 12+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required. This is a safety sensitive position.

Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan

About Windstream Holdings

GCI Communication Corp is a telecommunications corporation operating in Alaska. Through its own facilities and agreements with other providers, GCI provides cable television service, Internet access, wireline and cellular telephone service. It is a subsidiary of Colorado-based company Liberty Broadband, a company affiliated with Liberty Media that also owns a 26% interest in Charter Communications, having been originally acquired by Liberty in 2015.
Learn more about Windstream Holdings

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