PSCU Financial Services

Strategic Product Manager - Engage Point

PSCU Financial Services$95K — $124K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Business, Marketing, Technology, or related field or equivalent experience
  • 7 years in product management, agile project management, product marketing, technical product implementations, or business systems analysis
  • Minimum 2 years in product management
  • Experience with product budgeting and forecasting
  • Knowledge of the financial, credit union industry and core or account processing

Responsibilities

  • Create and implement strategic and marketing plans to align with company goals
  • Forecast revenue and profitability based on market analysis
  • Manage product commercialization including sales strategies and pricing
  • Collaborate with Marketing Services to develop advertising materials
  • Conduct market research and pilot testing with credit unions
  • Analyze market trends to optimize product offerings
  • Communicate product performance and enhancements to leadership
  • Direct product documentation and training development

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care leave
  • Community Volunteer Time Off
  • Company Paid Disability Insurance
  • 401k with employer match
  • Health Savings Accounts (HSA) contributions
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program for mental health
  • Tuition Reimbursement
  • Wellness program
Full Job Description
The Opportunity

This position is a strategic product line owner in the company and is responsible for overall growth and profitability of assigned product lines (examples: credit, debit, fraud, digital). The position will design the product vision, cultivate and execute strategies, conduct technical analysis and execution, monitor product compliance and mandates, create business plans and deliver sales support to drive profitability and penetration results. The incumbent will develop and manage budget for each assigned product and any associated marketing campaigns. In addition, this position will gather and prioritize product, market drivers, industry trends, customer requirements, and launch new business and technical solutions to help deliver winning payment solutions to the industry.

Day in the Life

  • Create, manage, and implement an annual strategic plan, marketing plan and budget and administer all plans to ensure alignment with company objectives.

  • Responsible for forecasting line revenue and profitability by gathering and analyzing internal capabilities and capacity, market demand, and external competitive information.

  • Manage and direct development of all product commercialization duties, inclusive of sales strategies focusing on solution differentiation, pricing comparisons, advertising methodology, marketing approach, competitive comparisons, and cost/benefit analysis for solution participants.

  • Partner with Marketing Services to create and prepare advertising and promotional materials for products and solutions for member credit unions and consumers.

  • Partner with member credit unions and advisory group credit unions for select market evaluation, research, surveys, focus groups, and pilot testing.

  • Be an expert on market trends effecting solution offerings to maximize market opportunities and minimize the negative effects of competitive activity.

  • Create and publish or present thought leadership regarding trends and usage of assigned product lines.

  • Ensure effective communication of pertinent information to internal staff and external member-owners relating to new solution initiatives and existing solution enhancements.

  • Lead and participate in meetings to support the executive committees throughout developmental stages to track and communicate progress; participate in various Velera, Vendor, Partners, financial institution executives or other advisory groups or committees.

  • Maintain current knowledge of the latest industry trends and integrate them into product line where appropriate; consult credit unions on best practices relating to product.

  • Communicate and routinely update solution performance information to senior leadership.

  • Represent and support Velera personnel at sales meetings, vendor and partner meetings, trade shows, financial institution site visits and association functions.

  • Direct the development of product documentation, procedures, training and marketing materials.

  • Conduct technical analysis, determine technical product direction and direct development

  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required.  

  • Combined seven (7) years of experience in product management, agile project management, product marketing, technical product implementations, and/or business systems analysis supporting technical products required, with a minimum of two (2) years in product management required.

  • Experience with product budgeting and forecasting required.

  • Experience with the financial, credit union industry and core or account processing required. 

Pay Equity

$95,800.00 - $124,500.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

  • Competitive wages

  • Medical with telemedicine

  • Dental and Vision

  • Basic and Optional Life Insurance

  • Paid Time Off (PTO)

  • Maternity, Parental, Family Care

  • Community Volunteer Time Off

  • 12 Paid Holidays

  • Company Paid Disability Insurance

  • 401k (with employer match)

  • Health Savings Accounts (HSA) with company provided contributions

  • Flexible Spending Accounts (FSA)

  • Supplemental Insurance

  • Mental Health and Well-being: Employee Assistance Program (EAP)

  • Tuition Reimbursement

  • Wellness program

  • Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

About PSCU Financial Services

PSCU Financial Services is a credit union service organization that provides financial services to credit unions and their members. The company offers a range of services, including credit, debit, and prepaid card processing, online and mobile banking, fraud detection and prevention, loyalty programs, and more. PSCU Financial Services serves over 900 credit unions and their 2.4 million members across the United States. The company has been recognized as one of the top credit union service organizations in the country.
Learn more about PSCU Financial Services
Size
2,000 employees
Industry
Founded
1977

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