About the roleWe are hiring a
Strategic Operations Lead, Tier 1 Banks to serve as a force multiplier for our Tier 1 Banks segment. This role sits at the intersection of GTM execution and strategy-supporting leadership by driving operational rigor, enabling customer-facing deliverables, developing AI tooling, and identifying opportunities to accelerate growth.
This is an ideal role for someone looking to transition from finance or consulting into a high-impact operating role in a pre-IPO environment, with significant exposure to senior leadership, customers, and cross-functional teams.
You will be a generalist wearing a lot of hats, essentially operating as the chief of staff for the GM of the Tier 1 Banks segment.
What you'll doRevenue & Customer Execution- Own project management of key deliverables including QBRs, roadshows, renewals, POV readouts, and RFPs
- Support renewal strategy through sensitivity modeling, pricing analysis, and risk identification
- Partner on white space analysis to identify expansion opportunities across accounts
Pipeline & Operating Cadence- Lead efforts to maintain rigorous pipeline hygiene and reporting accuracy
- Drive operating cadence (weekly team meetings, deal reviews, internal QBRs)
- Track follow-ups and ensure accountability across the pod
Cross-Functional Leadership- Act as liaison with Marketing on campaign planning, execution, and performance tracking
- Coordinate event targeting, invites, and post-event follow-up
- Partner with Sales, Solutions Consulting, Customer Success, RevOps, and Finance to ensure aligned execution
Operational Excellence & Strategy- Identify process gaps and drive continuous improvement initiatives
- Support development and implementation of AI tools and automation strategies
- Handle ad-hoc operational needs
Pod Leadership Enablement- Provide day-to-day leverage for pod leaders through scheduling, prioritization, and project tracking
- Take ownership of ambiguous, high-impact initiatives and drive them to completion
What you bringExperience- 2-4 years of experience (or 1-2 years post-MBA) in consulting, investment banking, private equity, or other a highly analytical role
- Experience working in demanding, high-performance environments
Skills & Attributes- Highly analytical with strong financial modeling and problem-solving skills
- Exceptional communication and stakeholder management abilities
- Strong organizational skills with the ability to manage multiple priorities
- High attention to detail with a bias toward action
Mindset (What Success Looks Like at Socure) We hire
curious builders who:
- Take ownership and operate with a "founder mentality"
- Are deeply customer-focused and connect their work to revenue outcomes
- Thrive in ambiguity and move quickly to solve problems
- Continuously learn, iterate, and improve
- Understand how the full business (Product, GTM, Data Science) connects to drive results
Why This Role- High visibility and direct exposure to GTM leadership
- Opportunity to transition into revenue, strategy, or operational roles
- Build deep expertise in banking, identity, and fraud
- Play a critical role in scaling a high-growth business
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