Wave

Strategic Major Account Manager

Wave$90K — $130K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent (GED)
  • 3+ years of sales experience exceeding revenue goals
  • Strong understanding of computer networking (LAN/WAN)
  • Proven product and technical knowledge in telecommunications
  • Effective relationship-building and negotiation skills
  • Valid driver's license with a safe driving record
  • Willingness to travel as needed

Responsibilities

  • Achieve or exceed revenue quotas through strategic account management
  • Conduct needs analyses and implement account strategies with the Sales Manager
  • Identify revenue growth opportunities within assigned accounts
  • Present tailored proposals to address client challenges
  • Cultivate relationships and secure contract renewals
  • Qualify new leads and coordinate site surveys
  • Maintain accurate sales databases to track information and activities

Benefits

  • Collaborative work environment with support from various teams
  • Opportunities for skill improvement through training sessions
  • Chance to significantly impact client satisfaction and company growth
  • Regular travel to meet clients, fostering closer relationships
  • Dynamic office-based setting with a focus on strategic growth
Full Job Description
Job Summary

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve their objectives and advance Spectrum's reputation for excellence.

Responsibilities

How You Will Make an Impact
  • Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
  • Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
  • Monitor assigned accounts to identify revenue growth opportunities and improve service levels
  • Present tailored proposals and facilitate sales presentations to address client business challenges
  • Broaden Spectrum Business's reach by cultivating relationships and securing contract renewals with new and existing contacts
  • Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
  • Maintain accurate sales databases to track client information and sales activities
  • Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
  • Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
  • Ensure compliance with Spectrum policies to mitigate risks and support account success

Working Conditions
  • Office-based role with regular travel required to client locations within assigned footprint


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • High school diploma or equivalent from an accredited organization (GED)

Experience
  • 3+ years of sales experience exceeding revenue goals

Skills
  • Read, write, speak and understand English
  • Demonstrated history of consistently exceeding sales quotas
  • Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
  • Proven product and technical knowledge
  • Effective relationship building, networking, negotiation and closing skills
  • Quick learner able to apply new knowledge and partner with support resources for account growth
  • Valid driver's license, safe driving record and willingness to travel as needed

Preferred Qualifications

Education
  • Bachelor's degree in a business-related field or equivalent combination of education, training and experience

Experience
  • 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills
  • In-depth knowledge of CRM systems such as Salesforce
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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