Your Role in Supporting Our Members:

As a Strategic Communications Manager, you will be responsible for developing and executing Vancity's integrated communications strategy across both internal and external audiences. You will provide strategic counsel to senior leaders, support organizational transformation initiatives, manage issues and crisis communications, and ensure consistent, effective messaging across all channels. This role plays a critical part in enhancing employee engagement, protecting and strengthening Vancity's reputation, and advancing strategic business objectives. We are seeking an experienced communications leader who excels at strategic thinking, stakeholder engagement, executive advisory work, and managing complex communications initiatives.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Enterprise Communications. The successful candidate will be expected to work on-site regularly to support collaboration, events, and business needs, with flexibility for hybrid work where appropriate.

How You'll Make an Impact:

• Developing and leading the execution of an integrated communications strategy that supports business goals, transformation initiatives, and brand expression

• Advising senior leaders on communication approaches for sensitive, complex, and high-profile issues

• Overseeing internal and external communications programs to ensure consistency, clarity, and alignment with organizational values

• Managing proactive media relations, public relations initiatives, and thought leadership opportunities for Vancity and its subsidiaries

• Leading issues management and crisis communications activities to mitigate reputational risk

• Supporting strategic stakeholder relations and enterprise brand messaging initiatives

• Fostering employee engagement through transparent, timely, and effective communication programs

• Building strategic partnerships across the organization to support business objectives and organizational priorities

• Identifying project and employee impacts and developing communication plans that support successful change adoption

• Monitoring, measuring, and reporting on the effectiveness of communication strategies, campaigns, and initiatives

What You'll Bring to the Team:

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business Administration, or a related discipline

• Minimum 8-10 years of progressive experience in corporate communications, public affairs, public relations, employee communications, or a related field

• Experience developing and executing enterprise communications strategies across internal and external audiences

• Demonstrated success providing communications counsel and strategic advice to senior executives and leadership teams

• Strong experience managing media relations, issues management, crisis communications, and reputation management initiatives

• Exceptional written, verbal, presentation, and stakeholder engagement skills

• Experience leading complex communications programs in large, dynamic organizations

• Accreditation or certification through IABC, CPRS, or a related professional organization is considered an asset

Extra Skills That Set You Apart:

• Experience supporting organizational transformation and large-scale change initiatives

• Experience within financial services, credit unions, or other highly regulated industries

• Experience leading communications measurement, analytics, and reporting programs

You'll Thrive Here If You Are:

• Strategic - You connect communications initiatives to broader business objectives and organizational outcomes.

• Influential - You build trust with leaders and confidently provide guidance on complex and high-profile issues.

• Collaborative - You foster strong relationships and create alignment across diverse stakeholder groups.

• Calm Under Pressure - You effectively navigate issues, crises, and competing priorities while maintaining sound judgment.

• Results-Oriented - You focus on measurable outcomes and continuously improve communications effectiveness.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You'll Earn:

This role offers a salary range of $108,500 to $140,500 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You'll Love Working Here:

A career at Vancity is more than just a job, you're joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We're the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada's Top Employers

• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs

• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time

• Extra Stat Holidays: In addition to BC's 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness

• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from

• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone