Strategic Account Manager

Genetec

$90K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • College degree or equivalent experience
  • 10+ years of high-tech sales experience, particularly in national/strategic account management
  • Excellent communication skills for clear articulation in various formats
  • Strong interpersonal and problem-solving abilities requiring minimal supervision
  • Understanding of large-company business practices for influencing management
  • Skill in gaining consensus among multiple stakeholders
  • Cross-functional relationship-building capabilities
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Acumen for understanding complex technology systems
  • Proven track record of sales achievement

Responsibilities

  • Develop and grow business within assigned accounts
  • Create and implement tailored business and marketing plans
  • Collaborate with marketing and R&D to address strategic account needs
  • Mature Product Marketing Management to provide sales tools for teams
  • Position and promote SC SaaS product line for accounts
  • Deliver product demonstrations and training to account stakeholders
  • Identify cross-selling opportunities and assist in preparing proposals
  • Monitor account satisfaction and trends for management reporting
  • Maintain accurate CRM or system data for tracking purposes
  • Assist in regular sales performance reviews with the sales team

Benefits

  • Attractive compensation package with 401K match
  • Training Tuition Reimbursement Program
  • Flexible working schedule promoting work-life balance
Full Job Description
Your day at a glance:
  • Develop the Account's business, its various stakeholders, their product selection, budgeting and purchase decision-making processes, cross-selling, upselling, and implement account growth strategies
  • Develop and implement business and marketing plans within the identified account to define business objectives, goals, and programs
  • Advance our Product Marketing, training, and R&D groups to ensure that the strategic account's requirements are understood and considered as part of new product planning
  • Expand and mature the Product Marketing Management & Marketing Communications teams to develop tailored sales tools and related presentations for the Regional Sales Manager and other teams as needed
  • Become proficient in positioning the capabilities of Genetec relative to high-value potential end user needs
  • Position, promote, and identify strategies around the SC SaaS product line for named accounts as well as additional accounts
  • Provide product demonstrations and commercial training to account stakeholders
  • Uncover customer needs, identify opportunities for cross- and upselling, assist in response to RFx, and assist in preparation of quotes and proposals
  • Keep Genetec sales management abreast of account activity, trends and opportunities through existing company communications options
  • Engage with the Commercial Team to develop account strategies, coverage, and follow-up
  • Closely manage forecasts and achieve quotas
  • Monitor and report satisfaction levels
  • Update and maintain data in CRM or other applications
  • Acquire, maintain and report accurate and detailed knowledge of product, market and competition
  • Assist Genetec Sales team with development, preparation and delivery of regularly scheduled sales performance reviews in accordance with the Genetec Channel Partner Program; includes data analysis, performance against goals, product sales targets, etc.


What makes you a great fit:
  • College degree or equivalent experience
  • 10+ years of high-tech sales experience, including national/strategic account management
  • Excellent communication skills; able to articulate clearly and effectively in person, over the phone and in writing; strong presentation skills
  • Excellent interpersonal and problem-solving skills; ability to work with a minimum of direction and supervision to be able to translate broad directives into useful tactics and meaningful activities
  • Understanding of large-company business practices; ability to influence and leverage company management and key contributors to achieve growth goals
  • Ability to influence and gain consensus among multiple stakeholders in group purchase situations
  • Ability to work cross-functionally and build relationships with core stakeholders
  • Working knowledge and proficiency in Microsoft Word, Excel and PowerPoint
  • Acumen for understanding complex technology systems
  • Proven sales achievement/track record
  • Open to travel up to 50% of the time anywhere within California


An asset if you have:
  • Security industry background
  • IT and/or IP Security industry background


Let's talk perks!
  • Attractive compensation package with 401K match
  • Training Tuition Reimbursement Program
  • Work-life balance with a flexible working schedule


Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

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