Coveo

Strategic Account Manager

Coveo$100K — $150K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in exceeding quota in enterprise software or SaaS sales, focusing on account expansion
  • Proven track record selling AI, big data, or cloud technologies to global enterprises
  • Strong executive presence with experience engaging C-suite executives
  • Ability to build and manage a strategic pipeline within named enterprise accounts

Responsibilities

  • Own and expand a portfolio of enterprise strategic accounts as the main point of contact
  • Build executive-level relationships to position Coveo as a long-term partner
  • Develop and execute account plans that align with customer business goals
  • Lead complex negotiations to secure high-value expansion opportunities
  • Collaborate with cross-functional teams to maximize customer value
  • Consistently achieve or exceed revenue targets while ensuring customer satisfaction

Benefits

  • Encouragement for applicants from diverse backgrounds and abilities
  • Commitment to accessible employment practices
  • A remote work environment with flexibility
  • Support for skillset transferability and passion for the role
Full Job Description
Drive AI transformation within the world's most strategic enterprises.

Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you'll grow and elevate a portfolio of high-value strategic accounts across industries.

You'll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform-partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.
As our Strategic Enterprise Account Manager, you will:
  • Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement
    Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
  • Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
  • Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
  • Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
  • Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention
Here is what will qualify you for the role:
  • 10+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
  • Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
  • Strong executive presence and experience engaging C-suite and senior technology leaders
  • Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
What will make you stand out:
  • Experience managing highly complex, global strategic accounts
  • Strong business acumen with the ability to align technical solutions to measurable business outcomes
  • Ability to influence cross-functional stakeholders internally and externally
  • Thrives in high-growth, fast-paced environments with a collaborative mindset

Do you think you can bring this role to life? Or add your own color?
You don't need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

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About Coveo

Coveo is a software-as-a-service search engine, powered by artificial intelligence based in Quebec, Canada. The Coveo Relevance Cloud offers ecommerce, customer service, digital workforce, and website search.
Learn more about Coveo
Industry
Founded
2005

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