Store Manager, Greater Vancouver

Vessi

$75K — $90K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of retail management experience, including 3-5 years as a Store Manager in fast-paced environments
  • Proven ability to lead and retain high-performing teams
  • In-depth knowledge of retail operations and key performance metrics
  • Track record of exceeding sales targets
  • Excellent communication skills with a passion for customer experience

Responsibilities

  • Own daily store operations, maintaining exceptional standards
  • Deliver successful product launches and in-store events
  • Manage store procedures including scheduling and inventory
  • Engage with HQ teams and contribute to cross-functional initiatives
  • Build relationships with mall management and local retailers
  • Support community partnerships and retail events
  • Assist in future store openings as needed

Benefits

  • Opportunity to help shape an innovative brand
  • 3 weeks paid vacation
  • Extended health benefits including EAP and a $500 annual health & wellness spending account
  • $1,000 annual education reimbursement
  • 40% discount for family and friends
  • Free Vessi products
  • Professional development opportunities
Full Job Description
Store Manager, Greater Vancouver

Wage Range:$75,000 - $90,000 CAD Annually

What You'll Do

Store Operations

  • Own day-to-day operations of the Store location, ensuring operational excellence in every detail
  • Deliver flawless product launches and in-store activations
  • Lead all store procedures: scheduling, opening/closing, cash management, inventory, POS, safety protocols, and reporting
  • Join weekly HQ calls and contribute to cross-functional projects
  • Build strong relationships with mall management and neighbouring retailers
  • Participate in retail event activations and community partnerships
  • Support future Vessi store openings as needed


People Management

  • Recruit, hire, and onboard top Sales Associate, Assistant Manager and Team Lead talent in collaboration with People & Culture
  • Manage weekly schedules and labour planning with precision
  • Lead product and brand training sessions to ensure all team members deliver strong customer education and storytelling
  • Cultivate a positive, high-performance culture through motivation, coaching, and recognition
  • Own performance reviews and ongoing development of the team


Performance

  • Drive strong sales results with a focus on Year-over-Year comp and deliver on key metrics including SPH, AOV, conversion, and inventory health
  • Analyze store performance, identify opportunities, and share weekly updates with the HQ team
  • Empower the team to deliver unforgettable, customer-first experiences every day


What We're Looking For

  • 5+ years of experience in retail management, with 3-5 years as a Store Manager in a high-volume, fast-paced environment (footwear/apparel strongly preferred)
  • Proven leadership in building and retaining strong, high-performing teams
  • Deep knowledge of retail store operations and KPIs
  • Business-minded with a track record of exceeding targets
  • Excellent communication skills and a passion for customer experience


Bonus Points If You Have

  • Experience with Shopify POS
  • Previous store opening experience
  • Familiarity with the Greater Vancouver Area customer base


What You'll Get

  • Opportunity to help build an ever-evolving brand
  • Competitive salary
  • 3 weeks paid vacation
  • Extended health benefits including EAP + $500 annual Health & Wellness Spending Account
  • $1,000 per year Education Reimbursement
  • 40% Family & Friends Discount
  • Free Vessi product
  • Professional development opportunities


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