Store Manager

Furniture Mart USA

$45K — $150K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in retail sales with increased responsibilities
  • Proven ability to coach and train a team effectively
  • Flexibility to work evenings, weekends, and holidays
  • Proficient in MS Office and retail management systems
  • Excellent communication and organizational skills
  • Able to prioritize in a fast-paced environment
  • Supervisory experience in retail or customer service
  • Bachelor's degree in a relevant field

Responsibilities

  • Lead the store team to achieve sales and profitability goals
  • Hire and train new employees in customer service and product knowledge
  • Set and evaluate performance metrics for staff
  • Foster positive relationships with customers
  • Manage staffing levels and control overtime expenses
  • Analyze merchandise mix for sales optimization
  • Maintain a positive working environment within the team

Benefits

  • Paid training for professional development
  • Comprehensive benefits package including medical, dental, and vision
  • 401(k) plan with employer matching contributions
  • Employee and family discounts on products
Full Job Description
Pay Range: $45,000 - $150,000 annually (Salary + Commission Based)

Job Description: Your Place in Our Story

This isn't your average sales role, it's an opportunity to build a lasting career, helping customers create spaces they love. The Store Manager provides direction and leadership; drives sales & profitability; provides exemplary guest service, ensures visual merchandising/presentation and operational standards; recruits, staffs, coaches and develops sales associates and store team members; meets or exceeds sales and profitability goals.

Job Duties:
  • Hiring
  • Training (Computer, Sales System, Product)
  • Setting Metric Standards
  • Customer Relations
  • Overseeing Staffing and controlling OT
  • Reviewing Merchandise Mix, for ultimate sale efficiency
  • Maintaining a Positive Environment
  • Good positive communication
  • Document any and all issues, to better communicate and train.
  • Provide training to accurately write a ticket


Requirements/Qualifications:
  • Experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures
  • Demonstrated ability to effectively lead/direct, coach and train others, and the ability to relate well using communication, interpersonal, diplomacy and related skills
  • Flexibility to work a retail schedule which will include evenings, weekends and holidays
  • Computer proficiency including MS Office products
  • Strong verbal and written communication skills and excellent organizational skills
  • Ability to manage competing priorities in a fast-paced environment
  • Supervisory/management experience in a retail sales environment or similar fast paced, customer service environment
  • Bachelor's Degree in a related field


Benefits: What's in It for You?
As a full-time member of our Furniture Mart USA family, you will enjoy:
  • Paid Training
  • Full benefits package: Medical, Dental, Vision, Life, Disability, Paid Time Off, and more
  • 401(k) with employer match
  • Big employee & family discounts on furniture and mattresses


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