Adobe Inc.

Staff UX Researcher, AI

Adobe Inc.$183K — $265K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Significant hands-on mixed-methods research experience (10+ years).
  • Ability to synthesize qualitative, quantitative, and behavioral data into clear insights.
  • Expertise in framing product and business problems and shaping strategic direction.
  • Experience developing and communicating research-informed product recommendations.
  • Demonstrated impact on product or business strategy.
  • Experience researching new technologies, particularly Generative AI.
  • Strong collaboration and influence skills across teams.
  • Exceptional executive-level communication skills.

Responsibilities

  • Frame decision problems to clarify key assumptions and tradeoffs.
  • Assess project scope and identify appropriate research methods using GenAI tools.
  • Conduct research studies from planning to data synthesis.
  • Build alliances across the company to understand business context.
  • Advocate for customers by presenting research findings clearly.
  • Translate insights into executive-ready narratives for alignment across teams.
  • Mentor junior staff and oversee complex research programs.

Benefits

  • Collaborate with a diverse team of experts from various disciplines.
  • Company culture values individual stories and ideas.
  • Competitive benefits package including unlimited vacation days.
  • 401k matching and educational reimbursement available.
  • Wellness dollars and comprehensive family support benefits.
Full Job Description
The Opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Staff UX Researcher to lead research that shapes Adobe's future AI investments across our creative tools, bringing clarity to complex questions and guiding work from early exploration through product launch.

What you'll do
  • Frame decision problems, not just research questions; clarify decisions, assumptions, and key tradeoffs.
  • Assess project scope, form appropriate research questions, and identify appropriate research methods (developing new methods if/where needed and using GenAI tools to accelerate research workflows).
  • Run research studies from start to finish, including developing a realistic research plan and materials, recruiting participants, and synthesizing data into actionable insights.
  • Build alliances across the company to identify new partners, drive teamwork, and deeply understand the business context of research problems. We engage with different roles and product teams to understand and influence business goals, system architecture, and product designs.
  • Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations. We often present work in group-wide or company-wide forums.
  • Translate insights into concise, executive-ready narratives that foster alignment across product, design, and cross-functional leadership partners.
  • Mentor junior staff and supervise contractors/vendors on more complicated programs of study.


What you need to succeed

Must-haves
  • Significant hands-on mixed-methods research experience, with at least 10 years in an industry setting (e.g. UX/product research, market research, consulting, etc.).
  • Ability to synthesize qualitative, quantitative, and behavioral (telemetry) data into clear, evidence-based perspectives.
  • Proven ability to frame ambiguous product and business problems, challenge assumptions, and shape strategic direction through research.
  • Experience developing and communicating research-informed product and strategy recommendations, clearly articulating options, tradeoffs, and implications for leadership decisions.
  • Demonstrated impact on product or business strategy, including influencing roadmaps, investment decisions, or organizational alignment.
  • Experience researching new technologies, including Generative AI.
  • Strong collaboration and influence skills across research and cross-functional partners.
  • Executive-level communication skills, with experience delivering clear, concise narratives that drive decisions with directors, VPs, and above.


Nice-to-haves
  • Interest & enthusiasm for exploring GenAI technology & understanding how people want to use GenAI.
  • Experience researching agentic user experiences across text-based and voice-based input.
  • Experience researching creative workflows across desktop apps, mobile, and web-based tools.


Why you'll love working here
  • Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.
  • At Adobe, we value the differences in others' stories and ideas- You'll be able to bring your authentic self to work every day.
  • We offer a competitive benefits package including unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!


About Adobe Design

Adobe Design is the multidisciplinary, global organization behind Adobe experiences. Our full-stack team includes design researchers, design engineers, experience designers, brand designers, content strategists, and program managers dedicated to delivering exceptional experiences for Adobe users.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,700 -- $265,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $183,600 - $265,800

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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