Responsibilities

As a Staff Software Engineer, you'll provide end-to-end support to applications and identify ways to improve codebases, solutions to complex problems, and effectively propose paths forward to drive outcomes. You'll make recommendations on overall application system designs, architecture, security, scalability, reliability, and performance.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... skills to serve as technical authority and coordinate work for a group of engineers?
HEAD FOR BUSINESS... expertise to make sound, mature technical judgments that result in significant impact?
PASSION FOR RESULTS... drive to deliver sweeping technical initiatives?

What is your background?
- A Computer Science degree or comparable formal training, certification, or work experience
- 7+ years of experience in software development
- Expert in in multiple programming languages, technologies, and frameworks (should include extensive experience with Python)
- Expert knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using well-accepted design patterns
- Ability to review platform designs for strength of engineering solutions, namely performance, sustainability, and iterative development potential
- Experience with common software engineering tools (e.g., Git, Jira, Confluence)
- Extensive experience successfully producing consistent, high-quality results
- Expert knowledge of Computer Science fundamentals: data structures, algorithms, design patterns, system architecture and design patterns
- Expert understanding of the full SDLC and frameworks (Agile, Scrum, Kanban, etc.)
- Experience with Generative and Agentic AI technologies is a plus (e.g. MCP, LangGraph, LangChain, A2A)

What is the work?
Area of Focus
- Mentors / leads engineers, drives larger initiatives, and enables others to execute against team goals. Expert on team services and knowledgeable about adjacent services. Influences other teams
- Sets goals and standards within team and influences within the organization. May own initiatives that span multiple teams. Proactively seeks out opportunities to help others grow

Work Breakdown
- Reviews epics critically and ensures they're appropriately broken down and prioritized with cross-team dependencies identified

Priority and Dependencies
- Ensures cross-team dependencies are identified and well understood by all teams involved and other relevant stakeholders
- Works across teams to foster a culture of priority setting and urgency in alignment with organizational strategy

Dealing with Ambiguity
- Owns risk, change, and uncertainty across multiple teams
- Ability to proactively identify ambiguity and drive teams towards mitigating potential issues
- Considers how ambiguity in their team's work might affect, or be affected by, the work of other teams
- Works on technology projects / tasks with no guidance

Reliability and Accountability
- Manages cross- team commitments, their progress, and roadmap to delivery. Anticipates and communicates blockers, delays, and cost ballooning across teams, before they require escalation.
- Ensures expectations across teams and stakeholders are clarified between all parties involved

Architecture, Coding and Testing
- Understands the architecture, design and integration landscape of multiple H-E-B systems or services
- Writes production-ready code and tests that meet acceptance criteria, are easily testable, documented, easily understood by other developers, and account for edge cases, security, and errors
- Understands adjacent domains and the design and integration landscape of multiple H-E-B systems or services as they affect their team
- Expert understanding of software design, architecture, security, scalability, reliability, and performance and capable of architecting and designing at the portfolio, domain, or end-to-end solution level
- Introduces new technologies that have ROI / influence. Stays ahead of technology trends and evolution with an eye to long term sustainability and growth of existing and new systems / services
- Supports engineers in optimizing product- ready code
- Designs, develops, tests, and deploys software
- Able to lead strategically important projects involving multiple teams
- Aligns teams toward simple, effective designs

Application Support and Health
- Leads production support, on-call, debugging, and troubleshooting of issues impacting multiple teams and services
- Drives adoption of system health based on site reliability engineering best practices
- Enacts changes to team monitoring practices that improve system and team health

Effective Communication and Knowledge Sharing
- Creates documentation and training related to technology stacks, standards, and systems / services across multiple teams
- Provides constructive criticism to stakeholders across the organization

Teamwork and Collaboration
- Helps to break down barriers across teams
- Looks for opportunities to share learnings and learn from others
- Seeks to improve communication and collaboration between teams by building relationships and finding common ground

Do you have what it takes to be an H-E-B Staff Software Engineer?
- Recommends and drives changes to processes and tools across teams at the group / department level based on industry standards, patterns, and best practices
- Approaches problem-solving holistically and considers solutions through a combination of technology and process
- Identifies best approach to improve technical solutions to complex problems and effectively proposes paths forward to drive outcomes
- Capable of leading large initiatives with multiple engineers including design, architecture, and delivery of multiple complex features across multiple systems / services