Adyen

Staff Product Experience Designer - Customer Interfaces

Adyen • $258K — $375K *
San Francisco, CA 94112In-Person
Consumer Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years of experience designing complex systems or frameworks
  • Ability to engage with senior business and technical stakeholders
  • Strong systems thinking skills, understanding the impact of changes across product ecosystems
  • Experience mentoring peers in strategic design and architectural standards
  • Comfortable working in ambiguous environments to create scalable frameworks
  • Proactive stewardship of knowledge and design quality.

Responsibilities

  • Drive accountability for core experience logic across product suites
  • Partner with Product and Technical Leads to define long-term strategic vision
  • Identify and resolve organizational experience gaps proactively
  • Enhance professional craft and decision-making among Senior PXers
  • Create systems for independent scaling and documentation within the PX org
  • Reduce complexity and dependencies among various teams
  • Integrate new design methods and technologies into the operational framework.

Benefits

  • Office-first company prioritizing in-person collaboration
  • Opportunities for international travel
  • Focus on professional development through mentorship and strategic involvement.
Full Job Description
What you'll do
  • Drive Systemic Logic & Strategy: Take accountability for the core experience logic that connects different product suites. You work across solution areas to resolve highly ambiguous experience gaps, influencing Adyen's strategic direction and ensuring global scalability is built into the foundation of our processes.
  • Architectural Triad Partnership: Partner deeply with Product and Technical Leads (GPMs/VP/Solution Lead) at the earliest stages of the lifecycle. You jointly articulate a compelling long-term strategic vision, ensuring that high-level solution architecture is balanced across user needs, technical feasibility, and business viability.
  • Eliminate Systemic Experience Debt: Proactively identify and resolve deep-seated gaps across the organization. You co-define and maintain the global PX Quality Bar, building the reusable infrastructure and foundational patterns (e.g., adaptive interfaces) that prevent fragmentation and accelerate delivery across the entire company.
  • Strategic Mentorship & Craft Leadership: Act as a visionary multiplier by upleveling the craft and decision-making of Senior PXers. You set the standard for professional discourse, involving peers early in strategic architecture to foster the next generation of talent without the need for traditional management overhead.
  • Design Knowledge-Sharing Ecosystems: Architect the forums and systems that allow the PX org to scale independently. You ensure critical context is documented and shared strategically, preventing organizational bottlenecks and ensuring clarity for geographically dispersed teams.
  • Champion Alignment & Complexity Reduction: Act as the connective tissue across solutions, advocating for high-quality standards and embodying PX principles to reduce complexity and dependencies across disparate teams.
  • Industry Innovation: Lead industry scanning to bring new PX methods, tools, and emergent technologies (specifically AI and LLMs) into Adyen, advancing our design framework and operational efficiency.
This is you
  • Advanced Experience: 8+ years of experience designing complex, large-scale systems or frameworks, with a proven track record of driving impact across multiple product streams or solution areas.
  • Strategic Partner: You are comfortable sitting at the table with senior business and technical stakeholders, translating complex user ecosystems and technical trade-offs into compelling, actionable narratives.
  • Systems Thinker at Scale: You don't just design journeys; you design the systems that govern those journeys. You excel at identifying how a change in one part of the financial suite impacts the global merchant experience.
  • Mentor by Influence: You have a passion for coaching senior level peers in strategic thinking and craft excellence. You lead through inspiration and architectural standards rather than hierarchy.
  • Thriving in Ambiguity: You are at your best when the problem is undefined. You take organizational challenges and turn them into clear, scalable frameworks that teams can execute against.
  • Mission-Driven Architect: You take personal responsibility for the success of Adyen's company-wide initiatives, setting a high bar for quality and fostering a culture of proactive knowledge-stewardship.

Location & Work Expectations
  • This role is based in San Francisco.
  • Adyen values in-person collaboration, and we are an office-first company.
  • Some international travel will be required.

Compensation
  • The base salary for this role in San Francisco ranges from $258,500 to $375,600, plus RSUs.
  • To learn more about our compensation philosophy, please click here.

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

About Adyen

Adyen is a Dutch payment company that allows businesses to accept e-commerce, mobile, and point-of-sale payments. The company was founded in 2006 and has since grown to become one of the largest payment processors in the world. Adyen's platform is designed to be flexible and scalable, allowing businesses of all sizes to accept payments in a variety of currencies and payment methods. The company's clients include some of the world's largest companies, such as Uber, Spotify, and Microsoft.
Learn more about Adyen
Size
2,180 employees
Industry
Finance & Insurance
Founded
2006
NASDAQ
ADYYF
* Ladders Estimates

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