Zip Co

Staff Product Designer, AI Agents & Chat

Zip Co β€’ $220K β€” $270K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of professional design experience in startup environments delivering high-quality designs rapidly
  • Proven experience leading end-to-end design for AI products
  • Strong collaboration with engineers to refine visual and UX designs
  • Excellent presentation and communication skills for cross-functional work
  • Empathetic understanding of user needs and customer experiences
  • Robust visual design skills while maintaining usability standards
  • Familiarity with technical constraints of web application development
  • Proficient in using AI tools for rapid prototyping and workflows.

Responsibilities

  • Lead design projects for AI platform features from concept to launch
  • Develop a vision for AI integration throughout the product
  • Collaborate with engineers and PMs to define and implement new features
  • Engage in UX research alongside product and customer-facing teams
  • Quickly iterate on designs based on user feedback
  • Conduct regular design reviews within the AI team
  • Work with product designers across the organization to address specific team needs.

Benefits

  • Start-up equity
  • 100% health, vision, and dental coverage
  • Catered meals throughout the day
  • Flexible paid time off (PTO)
  • ClassPass membership
  • Monthly commuter benefits
  • Team building events and happy hours
  • Home office stipend
  • Reimbursement for phone and internet costs
  • Hybrid working model with additional remote days
  • Paid parental leave
  • Fertility assistance benefits
  • Employee Assistance Program (EAP)
  • Unlimited access to AI tokens for personal use.
Full Job Description
Your role

As a Product Designer at Zip, you'll work on real, customer-facing features across a wide product surface area for procurement, which at its essence is managing the process of helping companies buy what they need. You'll be collaborating with other experienced designers, PMs, and engineers who care deeply about craft, collaboration, and building consumer-grade experiences for complex enterprise workflows. You'll have direct access to our users for UX Research and testing, and the features you design will be immediately used by our users. You'll work with a tight-knit team that values open communication and cross-functional collaboration.

This role will be on our AI platform team, which will think through what are core patterns and capabilities that we need in order to power AI agent experiences across the platform. You'll dive deep with different teams to understand how their personas can benefit from different AI features and develop repeatable interactions and patterns that can be used across multiple teams.

We are looking for designers who are eager to take ownership and grow quickly by working on high-impact problems used by some of the world's leading companies.

Please note, we are looking for someone who will be able to come into our San Francisco office on a hybrid basis (3 days / week).

You will
  • Lead the design of AI platform features from concept to launch.
  • Drive a compelling vision on how AI permeates throughout our app and is integrated thoughtfully where it matters most.
  • Partner closely with engineers, and with PM and go-to-market stakeholders to brainstorm, define, and implement new features and offerings.
  • Collaborate closely with our product and customer-facing teams to participate in UX Research and design thoughtful solutions
  • Iterate quickly on designs based on user feedback
  • Lead regular design reviews with the broader AI team.
  • Work closely with product designers across the organization to understand their specific team's needs


Qualifications
  • 8+ years professional design experience working at a startup or similarly resource-restricted organization shipping great designs at a fast pace
  • Experience shipping AI products end to end as the lead designer.
  • Experience iterating with engineers and other team members on both visual and UX designs to get the experience and details just right
  • Great presentation, collaboration and communication skills
  • Empathetic champion for your work's audience and customers
  • Strong visual design skills without sacrificing usability
  • Understanding of the technical constraints of building web applications.
  • You build with AI tools in your own workflow, prototyping with Claude, Figma Make, Cursor, or whatever gets your ideas into something clickable fastest.


The salary range for this role is $220,000 - $270,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we're committed to providing our employees with everything they need to do their best work.
  • Start-up equity
  • 🦷 100% health, vision & dental coverage options
  • Catered breakfast, lunch, & dinner
  • Flexible PTO
  • πŸ‹ ClassPass membership
  • 🚍 Monthly commuter benefit
  • 🚠 Team building events & happy hours
  • Home office stipend
  • πŸ›œ Phone/internet reimbursement
  • Hybrid model + 5 flexible remote days per quarter
  • Paid parental leave
  • Fertility benefits
  • πŸ§’πŸ§’ Employee Assistance Program (EAP)
  • Unlimited AI token usage


About Zip Co

Zip Co Limited previously known as ZipMoney Limited is an Australian public limited financial technology company. The company was founded in 2013 and is headquartered in Sydney. In September 2020, Zip acquired the US-based β€˜Buy Now, Pay Later’ company Quadpay to grow its American footprint. The company now has operations in Australia, Canada, Czech Republic, India, Mexico, New Zealand, the Philippines, Poland, Saudi Arabia, Singapore, South Africa, UAE, the United Kingdom and the USA. It currently has around 81,000 retail partners and over 9,900,000 customers. As of March 2021, Zip Co's market cap was $5.83 billion.
Learn more about Zip Co

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