Index Exchange, Inc.

Staff Platform Site Reliability Engineer

Index Exchange, Inc.$125K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in platform engineering, SRE, infrastructure engineering, or DevOps.
  • Deep experience with Linux internals: kernel tuning, network stack, system observability, security.
  • Strong Kubernetes expertise with cluster lifecycle and networking across bare-metal and cloud environments.
  • Infrastructure-as-code proficiency using Terraform, Ansible, GitOps (ArgoCD or similar).
  • Strong coding skills in Go, Python, or both for building libraries and APIs.
  • Solid understanding of networking fundamentals (L2-L7), load balancing, DNS, service discovery.
  • Proven ability to drive technical strategy across teams.

Responsibilities

  • Design and deliver multi-tenant Kubernetes infrastructure across various environments.
  • Address complex distributed systems challenges, including sub-millisecond processing and load balancing.
  • Drive the technical architecture by influencing standards through RFCs and design reviews.
  • Create self-service tooling and APIs to enhance the productivity of engineering teams.
  • Mentor and cultivate a culture of engineering excellence among peers.

Benefits

  • Comprehensive health, dental, and vision plans for you and your dependents.
  • Paid time off, health days, and personal obligation days with flexible work schedules.
  • Competitive retirement matching plans.
  • Equity packages offered to employees.
  • Generous parental leave for birthing, non-birthing, and adoptive parents.
  • Annual well-being allowance and fitness discounts.
  • Commuter benefits and discounts where available.
  • Employee assistance and mental health first aid programs.
  • Volunteer time off with a donation-matching program.
  • Opportunities for continuous learning and professional development.
  • A workplace committed to diversity, equity, and inclusion.
Full Job Description
The Role

Cloud Platform Engineering builds the platform that makes all of this possible. We architect and deliver the foundational infrastructure-Kubernetes clusters, deployment pipelines, infrastructure-as-code frameworks, container platforms, storage systems-and the software layer on top of it: standard libraries, internal SDKs, platform APIs, and the interfaces that every engineering team at Index Exchange builds on top of. Platform engineering here is software engineering. We don't operate day-to-day; our operational counterpart, Systems Engineering, carries that load. We stay focused on what moves the needle: designing and building systems at scale.

As a Staff Platform Engineer, you will own architectural decisions, deliver large-scale infrastructure projects, and shape the technical direction of a platform that processes more real-time transactions than almost any system on earth.

The vision: We build, scale, and maintain Index Cloud-a multi-tenant, globally distributed compute platform that serves both our exchange workloads and the workloads of every partner in our ecosystem. This is not incremental improvement. It's building a platform-as-a-product at internet scale.

What You'll Work On

  1. Build the platform, not run it. You'll design and deliver multi-tenant Kubernetes infrastructure across bare-metal and public cloud, build infrastructure-as-code frameworks that push changes across thousands of servers, and write the standard libraries, SDKs, and platform APIs that every engineering team at Index Exchange depends on. This is the work that takes Index Cloud to the next level.
  2. Solve hard distributed systems problems. Real-time bidding with sub-millisecond overhead. Multi-datacenter consistency. Deploying safely to a fleet of thousands. Load balancing at a scale where the easy approaches don't work. If the phrase "globally distributed auction system" makes you lean in, keep reading.
  3. Own the architecture. You'll drive technical direction through RFCs and design reviews, set standards for shared platform domains, and make the calls on tooling, security posture, and system design. This is a Staff-level role-you'll influence engineering direction across multiple divisions.
  4. Make engineers faster. Build golden paths, self-service tooling, and platform APIs that let engineering teams ship without friction. The best platform work is invisible to its users-it just works.
  5. Mentor and raise the bar. Coach engineers, foster a culture of engineering excellence, and collaborate across Cloud Platform Operations, SRE, Network, Security, and Software Engineering teams.


What You Bring

You've built and shipped platform infrastructure at scale-not just operated someone else's. You think in systems, you're comfortable with ambiguity, and you care as much about the developer experience of your platform as you do about its architecture.

Must Have

  • 8+ years in platform engineering, SRE, infrastructure engineering, or DevOps.
  • Deep experience with Linux internals: kernel tuning, network stack, system observability, security.
  • Strong Kubernetes expertise: cluster lifecycle, networking, storage, RBAC, multi-cluster-across bare-metal and cloud (EKS, GKE).
  • Infrastructure-as-code at scale: Terraform, Ansible, GitOps (ArgoCD or similar).
  • Proficiency in Go, Python, or both-for building libraries, SDKs, and platform APIs, not just scripts.
  • Solid networking fundamentals (L2-L7), load balancing, DNS, service discovery.
  • A track record of driving technical strategy across teams-not just executing within one.
Valuable Experience

  • Distributed storage systems (e.g. Ceph)
  • Big data infrastructure: Hadoop, Spark, HBase, Kafka.
  • Observability stack design: Prometheus, Grafana, ELK, Mimir, Loki, Tempo.
  • Secrets management (Vault), certificate management, access control at scale.
  • Hybrid cloud architectures: federating public cloud (AWS, GCP) with on-premises environments.
  • Experience with bare-metal infrastructure in globally distributed data centers


Who Thrives Here

We don't care whether you call yourself a platform engineer, an SRE, a DevOps engineer, or a systems engineer. We care that you're passionate about technology, that you get excited by hard problems at scale, and that you can communicate and collaborate as well as you can code. You should be the kind of engineer who:

  • Sees a complex, distributed system and wants to understand how it breaks.
  • Treats operational readiness as a first-class engineering concern, not an afterthought.
  • Prefers building the right abstraction over fighting the same fire twice.
  • Can drive alignment across teams without needing a title to do it.
  • Finds it genuinely rewarding to make other engineers more productive.


Why you'll love working here:

  • Comprehensive health, dental, and vision plans for you and your dependents
  • Paid time off, health days, and personal obligation days plus flexible work schedules
  • Competitive retirement matching plans
  • Equity packages
  • Generous parental leave available to birthing, non-birthing, and adoptive parents
  • Annual well-being allowance plus fitness discounts and group wellness activities
  • Commuter benefits and discounts, where available
  • Employee assistance program
  • Mental health first aid program that provides an in-the-moment point of contact and reassurance
  • One day of volunteer time off per year and a donation-matching program
  • Monthly town halls and regular community-led team events
  • Multiple resources and programming to support continuous learning
  • A workplace that supports a diverse, equitable, and inclusive environment - learn more here


Index everywhere, Index anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.

Vacancy Status: This posting is for an existing vacancy.

About Index Exchange, Inc.

Index Exchange is a global advertising marketplace where premium digital media companies sell their ad impressions transparently and in real-time. The company was founded in 2001 and is headquartered in Toronto, Canada. Index Exchange is committed to providing a transparent and fair marketplace for both publishers and advertisers. The company's technology platform is designed to help publishers maximize their revenue and advertisers reach their target audience more effectively. Index Exchange has offices in New York, San Francisco, London, Paris, Sydney, and Singapore.
Learn more about Index Exchange, Inc.
Size
500 employees
Industry

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