Intuit Inc

Staff Market Researcher

Intuit Inc • $170K — $197K *
Mountain View, CA 94040In-Person
Business Services
8 - 10 years of experience
2 days ago
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Job Overview by Ladders

Qualifications

  • 10+ years of experience leading research in fast-paced environments focusing on customer acquisition or growth mechanics.
  • Expert in quantitative methodologies such as max-diff, conjoint analysis, and cohort analysis.
  • Proficient in qualitative research techniques including deep-dive ethnographic studies.
  • Exceptional communication and negotiation skills with an ability to engage with senior stakeholders.
  • Understanding of business models and their impact on product and bottom-line performance.
  • Experience with survey programming and data analysis using tools like Qualtrics and SPSS.

Responsibilities

  • Design and execute high-impact mixed-methods research for customer growth using quantitative expertise.
  • Serve as a strategic partner to senior stakeholders in Product, Marketing, and Data Science, translating data into compelling narratives.
  • Synthesize big-data trends with human behavior to create actionable frameworks for product and growth teams.
  • Introduce rigorous methodologies to enhance research practices and ensure customer insights are validated and commercially viable.

Benefits

  • Competitive compensation package with performance rewards.
  • Potential for cash bonuses and equity rewards.
  • Comprehensive benefits package.
Full Job Description
Staff Market Researcher (Customer Growth)

The Opportunity

We are looking for a heavy-hitting, strategic Staff Market Researcher to own the insights engine driving our Customer Growth vertical. You have spent over a decade proving that research isn't just about understanding the user-it's about moving business metrics.

You are predominantly a quantitative powerhouse, but you possess the qualitative depth to know why the numbers look the way they do. In this role, you won't just be delivering reports; you will be a trusted strategic advisor to senior stakeholders, translating complex data into clear, high-impact growth levers (acquisition, retention, and monetization).

Responsibilities
What You'll Do

  • Drive the Growth Strategy: Design and execute high-impact mixed-methods research-leveraging your deep quantitative expertise (survey design, advanced behavioral analytics, segmentation) alongside sharp qualitative validation-to identify new customer growth opportunities.
  • Influence Senior Stakeholders: Serve as a peer and strategic partner to VPs and Directors across Product, Marketing, and Data Science. You don't just share data; you tell a compelling story that aligns leadership around critical growth initiatives.
  • Connect Macro to Micro: Seamlessly blend big-data trends with human behavior. You know how to synthesize complex data streams into elegant, actionable frameworks that product and growth teams can execute immediately.
  • Champion Research Excellence: Elevate our research practices by introducing rigorous methodologies that scale, ensuring the 'voice of the customer' is quantitatively validated and commercially viable.


Qualifications
Who You Are

  • 10+ Years of Experience: You have a proven track record of leading research in fast-paced environments, with a significant portfolio dedicated to customer acquisition, lifecycle, or growth mechanics.
  • Quant-First, Qual-Adept: You are a master of quantitative methodologies (e.g., max-diff, conjoint analysis, cohort analysis, A/B test interpretation) but are equally comfortable jumping into the field for deep-dive ethnographic or contextual qualitative work when the data points to a blind spot.
  • Executive Presence: You possess exceptional communication and negotiation skills. You are adept at managing stakeholder expectations, challenging assumptions with data, and navigating complex corporate environments with tact and authority.
  • Commercial Acumen: You don't do research for the sake of research. You understand business models and how product experiences directly impact the bottom line.
  • Methodological Rigor: Experience programming surveys and performing data analysis and synthesis from DIY software (specifically Qualtrics, SPSS, etc.) is preferred. Familiarity with design thinking and lean experimentation is a plus.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $170,000 to $197000 for Mountain View CA. $160,000 to $184,500 for San Diego CA.

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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