HeartFlow

Staff Human Factor Engineer

HeartFlow$190K — $250K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/MS in Human Factors Engineering, Human-Computer Interaction, Biomedical Engineering, Cognitive/Experimental Psychology, or related discipline.
  • 7+ years of human factors engineering experience in medical devices, combination products, or regulated healthcare software (SaMD).
  • Deep knowledge of IEC 62366-1, FDA Human Factors guidance (2016), ISO 14971, and EU MDR usability expectations.
  • Demonstrated ownership of summative human factors studies supporting successful regulatory submissions.
  • Proficiency in task analysis, use-FMEA/URRA, contextual inquiry, and moderated usability testing.
  • Strong written and verbal communication skills; ability to author HFE reports that withstand regulatory review.
  • Willingness to travel up to 25% domestically and internationally.

Responsibilities

  • Establish and drive SaMD human factors and usability strategies according to regulatory standards.
  • Execute and document usability engineering evaluations, including task analyses and studies.
  • Author usability study protocols for formative and summative evaluations.
  • Plan, coordinate, and moderate usability studies to gather valuable user data.
  • Conduct root cause analysis of use errors and prepare data for reports.
  • Collaborate with external vendors for human factors evaluations and studies.
  • Update usability risk analyses in collaboration with cross-functional teams.
  • Partner with Quality to manage usability complaints of on-market products.
  • Work with design teams to create clinician-centric, compliant designs.
  • Assist in improving usability engineering processes within the Quality system.

Benefits

  • Opportunity to make a significant impact on the management of coronary artery disease.
  • Collaboration with diverse teams across Product, Engineering, Clinical, Regulatory, and Quality.
  • Rigorous usability studies that influence design decisions directly.
  • Focus on innovative AI-driven medical device developments.
  • Engagement in high-stakes work that can save lives.
Full Job Description
We are seeking an experienced Staff Human Factors Engineer to lead usability engineering across our AI-driven medical device portfolio. Reporting to the Sr. Director of Systems Engineering, you will drive the human factors strategy and lifecycle from use-related risk analysis through formative evaluation and summative validation.

If you are energized by running rigorous usability studies, translating clinical workflow insights into design decisions, and partnering across Product, Engineering, Clinical, Regulatory, and Quality to transform coronary artery disease (CAD) from the leading cause of death into a condition that can be managed for life.
Job Description
  • Establish and drive SaMD human factors and usability strategies in accordance with IEC 62366-1, FDA Human Factors guidance, and EU MDR expectations.
  • Execute and document usability engineering evaluations, including task analyses and human factors studies.
  • Author formative and summative usability study protocols.
  • Plan, coordinate, and moderate formative and summative usability studies.
  • Perform root cause analysis of use errors and aggregate data for presentations and formal reports.
  • Partner with external vendors as required to execute human factors evaluations (recruiting, study design, execution, analysis, & reporting)
  • Author and update usability risk analyses in collaboration with cross-functional stakeholders.
  • Partner with Quality teams to address potential complaints related to usability on-market products.
  • Work with design teams to create clinician-centric and compliant designs.
  • Assist in developing usability engineering processes for Quality system improvements.
  • Support inquiries, audits, and discussions with regulatory agencies.
Required Qualifications
  • Education: BS/MS in Human Factors Engineering, Human-Computer Interaction, Biomedical Engineering, Cognitive/Experimental Psychology, or related discipline.
  • Experience: 7+ years of human factors engineering experience in medical devices, combination products, or regulated healthcare software (SaMD).
  • Regulatory Fluency: Deep working knowledge of IEC 62366-1, FDA Human Factors guidance (2016), ISO 14971, and EU MDR usability expectations.
  • Validation Track Record: Demonstrated ownership of summative human factors studies supporting successful regulatory submissions (e.g., 510(k), De Novo, PMA, or MDR technical documentation).
  • Methods: Proficiency in task analysis, use-FMEA/URRA, contextual inquiry, and moderated usability testing (in-person and remote).
  • Communication: Strong written and verbal communication skills; track record of authoring HFE reports that withstand regulatory review.
  • Travel: Available for up to 25% of travel, including both domestic and international trips (must be cleared for international travel).
How You Stand Out
  • Clinical Domain: Experience with cardiovascular imaging, CT/MRI workflows, interventional cardiology, or AI/ML-enabled clinical decision support.
  • Simulation Experience: Experience running simulated-use studies in high-fidelity clinical or cath-lab simulation environments.
  • Adjacent Standards: Familiarity with IEC 60601-1-6, IEC 62304, ISO 13485, and 21 CFR 820 design controls.
  • Certification: CHFP or CPE certification.

A reasonable estimate of the base salary compensation range is $190,000 to $250,000, bonus, and equity. #LI-IB1

About HeartFlow

HeartFlow is a medical technology company that specializes in non-invasive, personalized cardiovascular disease diagnosis and treatment planning. The company's technology uses artificial intelligence and deep learning algorithms to create 3D models of patients' hearts and simulate blood flow. HeartFlow's technology has been used in over 30,000 patients worldwide and has been shown to improve patient outcomes and reduce healthcare costs. The company was founded in 2007 and is headquartered in Redwood City, California.
Learn more about HeartFlow
Size
500 employees
Industry
Founded
2009

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