Shield AI

Staff Field Solutions Engineer (R5343)

Shield AI$180K — $270K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in solutions engineering, technical sales, or related technical roles.
  • Strong understanding of autonomy, AI systems, and mission software.
  • Experience in customer-facing technical engagements: demos, RFIs, or technical briefings.
  • Knowledge of DoD simulation systems, synthetic environments, and training workflows.
  • Ability to articulate mission needs into feasible technical solution concepts.
  • Excellent communication skills for diverse technical and non-technical audiences.
  • Capability to collaborate across teams and manage stakeholder expectations.

Responsibilities

  • Serve as a customer-facing technical expert for Hivemind solutions.
  • Translate customer mission needs into viable technical concepts.
  • Support technical sales activities through demos and customer engagement.
  • Collaborate with Business Development and Engineering on proposal efforts.
  • Gather customer insights to inform product and engineering teams.
  • Shape technical presentations around customer objectives and scenarios.
  • Ensure solution accuracy and relevance to customer missions.

Benefits

  • Comprehensive health insurance plan.
  • 401(k) retirement savings plan with company match.
  • Stock options and equity opportunities.
  • Flexible work hours with remote work options.
  • Generous paid time off and holiday schedule.
Full Job Description


Job Description:

Shield AI is hiring a Hivemind Field Solutions Engineerto support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region.

This role will serve as a customer-facing technical expert for Hivemind, helping translate customer mission needs into credible, technically feasible solutions. The FSE will partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams to support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development.

This position requires a strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems. The ideal candidate will bring direct experience with Department of War simulation environments, live-virtual-constructive training and test ecosystems, synthetic environments, image-generation systems, and/or synthetic data workflows. This person should be comfortable explaining complex technical systems to customers, shaping demos around mission objectives, and feeding customer insights back into product and engineering teams.

The Field Solutions Engineering team acts as a BD force multiplier, bridging Shield AI's technical roadmap to customer needs and ensuring customer-facing solutions are accurate, feasible, and mission-relevant.

Required qualifications:

  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles.
  • Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems.
  • Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings.
  • Demonstrated experience with one or more of the following areas: Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, image-generation systems, simulation-based test and evaluation, or mission rehearsal workflows.
  • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, BD, and leadership audiences.
  • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
  • Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
  • Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment.
  • Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.
  • Ability to obtain and maintain a U.S. security clearance.


Preferred qualifications:

  • Direct experience supporting Department of War simulation, modeling and simulation, test and evaluation, training, experimentation, or mission rehearsal programs.
  • Experience with LVC architectures, simulation interoperability, synthetic environments, constructive entities, digital twins, or operational test environments.
  • Experience with image-generation systems, synthetic imagery, AI-generated training data, computer vision datasets, sensor simulation, or perception model evaluation.
  • Hands-on experience with Python, Linux, APIs, SDKs, simulation tooling, autonomy software, robotics middleware, or technical prototyping.
  • Familiarity with autonomy development workflows, including simulation-in-the-loop, hardware-in-the-loop, software-in-the-loop, mission rehearsal, test automation, or scenario generation.
  • Experience working with U.S. DoD customers, defense primes, government labs, test ranges, training organizations, or operational units.
  • Experience supporting proposals, RFIs, RFPs, white papers, technical volumes, or capture activities.
  • Prior military, defense, aerospace, robotics, or advanced simulation experience.
  • Active U.S. security clearance.


$180,000 - $270,000 a year

#LI-KC5

#LD

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

About Shield AI

Shield AI is a defense technology company that develops artificially intelligent systems for military applications. The company was founded in 2015 by Brandon Tseng, Ryan Tseng, and Andrew Reiter, and is headquartered in San Diego, California. Shield AI's products include autonomous drones and software that can be used for reconnaissance, surveillance, and other military operations. The company's mission is to reduce the number of military casualties by providing soldiers with better intelligence and situational awareness. Shield AI has received funding from a number of investors, including Andreessen Horowitz and Founders Fund.
Learn more about Shield AI
Size
200 employees
Industry
Founded
2015

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