THE OPPORTUNITYThe Senior Solutions Architect, Partnerships will work within our Go-To-Market team and be dedicated to our Partnerships business unit, focused on the 0-to-1 market opportunities that the BU pursues, most notably our current effort to expand into the automotive lending space. As a consultative product expert, you'll help clients unlock business value while collaborating with the Account Team, Product, Engineering, and Data Science teams throughout the customer journey.
This is a 0-to-1 role at its core. You'll operate in an environment where the product, ideal customer profile, ideal use case, and sales motion are not yet fully defined, and you'll help define them. While you'll support both pre-sales and post-sales, this role carries a strong bias toward pre-sales, partnering closely with Account Executives to shape and advance new deals in an emerging market.
In this role, you'll engage with our U.S. customer base of large financial institutions, as well as key technology and platform players within the financial space. Many of our strategic partnerships are Business-to-Business-to-Consumer in nature, so you'll own the technology and product aspects of these relationships, including both the partner integrations themselves and the end-customer implementations served through the platform. A working familiarity with HTML, JavaScript, RESTful APIs, and scripting languages such as Python will be essential for demonstrating the value of Nova Credit's platform to customers and prospects. You don't need to be a full-stack engineer, but you should be comfortable reading HTML, making light edits, and speaking credibly to technical stakeholders. Your contributions will be critical to the company's overall success!
This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays), based in the New York City Metropolitan area, reporting to the Director of Solutions.
WITHIN THE FIRST MONTH, YOU'LL- Establish a technical and strategic understanding of Nova Credit's implementation operations
- Learn the go-to-market motion of Nova Credit and the Partnerships BU's 0-to-1 initiatives, including our automotive expansion
- Run your first client meetings
WITHIN THE FIRST QUARTER, YOU'LL- Partner with Account Executives to advance the technical dimensions of pre-sales strategic enterprise deal processes, establishing trust and credibility amongst all stakeholders
- Partner with Deployment Leads to advance the technical dimensions of post-sales strategic implementation processes, establishing trust and credibility amongst all stakeholders
- Shape the technical decisions our customers make when integrating our products to maximize the business value of their deployment
- Work cross-functionally with the Partnerships BU, Build, and Data Science teams to develop the collateral, technical approach, and sales motion for an evolving product and market
- Launch or close your first customer engagement
WITHIN THE FIRST YEAR, YOU'LL- Close and launch critical enterprise customers
- Help set up the automotive opportunity for success
- Scale the SA function by contributing to foundational processes and content, particularly for 0-to-1 motions
- Shape the trajectory of Nova by working cross-functionally with Product, Engineering, and Data Science to prioritize road map features which unblock critical accounts
YOUR SKILLSET- 5+ Years Experience in customer facing pre- or post-sales roles, with a bias toward pre-sales, ideally in financial services, credit, or a related industry. Familiarity with indirect (dealer-financed) lending, dealer platforms (RouteOne, Dealertrack) would be a bonus.
- Experience with 0-to-1 GTM motions, meaning sales motions where the product, ideal customer profile, ideal use case, and sales motion are not yet fully defined. This often looks like time at an early-stage company (seed, Series A, or Series B) or leading the 0-to-1 motion for a newly launched product at a later-stage company
- A builder's mindset and the temperament to thrive when the sales process, collateral, and motion are not yet established. You're comfortable with ambiguity and driven to create structure where none exists
- Highly cross-functional, with a proven ability to collaborate across business, engineering (Build), and Data Science teams to drive outcomes
- Working familiarity with HTML, JavaScript, RESTful APIs, and a scripting language such as Python. You're able to read code and make light edits, without needing to be a full-stack engineer
- Familiarity with UX design tools such as Figma, Adobe, or Paper
- Proven experience in Enterprise IT solutions and implementations
- Experience managing multi-party integration partnerships, where you must identify and reconcile competing needs across partner platforms, lenders, dealers, and the end consumer
- An understanding of the nuance of operating within a channel partner ecosystem, where much of the complexity comes from having to balance the needs and capabilities of Nova, the partner, the lender, and the consumer simultaneously to arrive at the right solution for each end user
- Above all, intellectual curiosity, drive, and coachability will be critical to ensure you help Nova's partners unlock the value of the platform
Salary Range: $182,000 - $216,125 USD per year The above compensation range is for U.S.-based candidates and is dependent on individual experience, skills, education, location, and qualifications.
This range reflects On-Target Earnings (OTE) for this role, which includes a combination of base salary, incentive compensation, and/or commission-based earnings. We consider all elements of compensation as a part of the value we provide to Novans. This may include base salary, equity grants, incentive compensation for eligible roles, professional development, flexible PTO, and tenure rewards. We offer U.S.-based Novans competitive, employer-subsidized medical, dental, and vision plans, in addition to mental health and wellness benefits and a range of other benefits & perks.
