Staff Engineer, Tech Lead

ServiceUp

$120K — $160K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of software development experience with a focus on people management over the past 2-3 years.
  • Strong technical depth suitable for leading complex projects and system design discussions.
  • Proficient across a wide tech stack including TypeScript, React, NestJS, GraphQL, and databases like PostgreSQL and Redis.
  • Experience as a player-coach balancing individual contributions with effective team leadership.
  • Proven ability to manage complex projects and deliver impactful results under tight deadlines.
  • Excellent communication skills, especially in remote and asynchronous environments.
  • Passion for continuous learning and staying updated on emerging technologies.

Responsibilities

  • Lead the design and implementation of scalable software systems as a hands-on contributor.
  • Manage and mentor a team of ~4 engineers, focusing on performance and career growth.
  • Oversee the end-to-end delivery of projects, ensuring collaboration with Product and Design.
  • Conduct technical discussions and code reviews to maintain high engineering standards.
  • Support cross-team engineering practices, fostering collaboration and best practices.
  • Utilize communication tools to effectively collaborate with distributed teams.
  • Adapt to changing business needs while concentrating on delivering value to users.

Benefits

  • Competitive pay with equity options.
  • Comprehensive medical, dental, and vision coverage.
  • Flexible paid time off and company holidays to support work-life balance.
  • Remote-friendly work setup, including home office support.
  • Budget for learning and professional development.
  • Wellness stipend for personal health and well-being initiatives.
  • Paid parental leave to support new families.
Full Job Description
About the Role:

As a Staff Engineer Tech Lead, you will lead a small team of engineers (approximately four direct reports) while continuing to contribute hands-on to the technical direction and delivery of our platform. This is an explicit player-coach role: roughly half of your time goes into the technical tasks like architecture, implementation, and code review while the other half goes into the growth, performance, and delivery of the people you lead.

You will own several product areas. Your direct reports may or may not be working on the same projects you're leading. You'll set the technical direction, make the hard scoping calls, and stay close enough to the code to be credible when you make them. You will work across our modern stack to build solutions for both external customers and internal teams.

What You'll Do:

  • Lead the design and implementation of complex, scalable, and performant software systems as a hands-on contributor on roadmap-critical work.
  • Manage, mentor, coach, and grow ~4 engineers through weekly 1:1s, clear goals, direct feedback, performance reviews, and career planning.
  • Own delivery for your projects end-to-end - scoping, sequencing, and shipping with Product and Design partners.
  • Lead technical discussions, design reviews, and code reviews to ensure engineering excellence.
  • Contribute to cross-team engineering practices (e.g. code review, incident response, and planning) beyond your own team.
  • Collaborate across distributed teams using Slack, documentation, and video calls.
  • Adapt to evolving business needs while maintaining focus on delivering user value.


What You'll Bring:

  • 8+ years of software development experience, with 2-3 years directly managing engineers through performance cycles, promotions, and hiring.
  • Staff-level technical depth. You can lead the hardest piece of work on your team, not just delegate it, with strong opinions on system design, testing, and code quality.
  • Strong experience across our tech stack (TypeScript, React, NestJS, GraphQL, REST, PostgreSQL, Redis, GCP) or adjacent stacks you can ramp on quickly.
  • A track record of balancing meaningful IC contribution with people leadership in a player-coach role, without dropping either.
  • Proven ability to manage complex software projects and deliver impactful results.
  • Excellent communication and collaboration skills in a remote, async-first environment.
  • A passion for continuous learning and staying current with emerging technologies.


Why You'll Love Working Here:

We live our values every day: Team First, Work Smart, Own It, Be Bold, Push Boundaries. If that sounds like you, you'll fit right in

What We Offer:

  • Competitive pay with equity
  • Medical, dental, and vision coverage
  • Flexible PTO and company holidays
  • Remote-friendly setup with home office support
  • Learning and development budget
  • Wellness stipend to support your health and well-being
  • Paid parental leave

Benefits may vary by location and role.

If you're motivated by impact and aligned with our values, we want to hear from you. You don't need to meet every single requirement - we care about your skills, drive, and how you work with a team.

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