Intuit Inc

Staff Data Scientist: Intelligent Process Automation Solutions Designer

Intuit Inc • $185K — $251K *
San Diego, CA 92154In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience with both classical machine learning and large language models (LLMs)
  • Strong programming skills in Python; familiarity with JavaScript or Go is advantageous
  • Experience in process automation and system integrations using APIs and cloud-native tools
  • Proven expertise in building and fine-tuning Agentic AI systems beyond standard API interactions
  • Proficiency in AWS services such as Lambda, S3, and DynamoDB
  • Experience with Jenkins and microservices architectures
  • Understanding of data governance and event-driven automation

Responsibilities

  • Lead design and deployment of intelligent automation solutions across various business units
  • Architect systems that connect CRMs, data pipelines, and AI services on AWS
  • Translate business needs into blueprints and automation logic
  • Oversee solution design ensuring compliance with automation strategy
  • Build and validate ML models and LLM-based applications
  • Create Agentic AI systems for enhanced business process support
  • Develop and deploy Python-based automation frameworks and services

Benefits

  • Comprehensive compensation package with performance-based rewards
  • Eligibility for cash bonuses and equity rewards
  • Company conducts regular pay comparisons to promote fair pay across gender and ethnicity
  • Access to a culture of continuous improvement and innovation
  • Mentorship opportunities and professional growth in automation best practices
Full Job Description
Join Intuit's Intelligent Process Automation (IPA) team within the Customer Success organization. As an Intelligent Process Automation Solutions Designer, you will bridge business strategy and technical execution - designing, automating, and optimizing end-to-end workflows that drive transformation across Intuit's service and operational ecosystems.

This role combines strategic systems architecture with deep technical implementation expertise in automation, AI/LLM integration, and cloud-based process design. You will act as both a business process strategist and a hands-on automation engineer, ensuring that every automation directly enhances business outcomes, scalability, and customer experience.

Responsibilities

End-to-End Automation Design & Architecture
  • Lead the design and deployment of intelligent process automation solutions across Customer Success and adjacent business units.
  • Architect integrated systems connecting CRM, data pipelines, APIs, and AI services using AWS infrastructure, Jenkins, and microservice (MSAAS) environments.
  • Translate business requirements into solution blueprints and software design documentation that define data flow, integration points, and automation logic.
  • Oversee solution design from conceptualization to production, ensuring alignment with the company's automation strategy and governance frameworks.

AI and Agentic Systems Development
  • Build, train, and validate functional models - both classical ML (classification, regression, ranking) and LLM-based (fine-tuning, prompt engineering, RAG) - not just orchestration layers on top of third-party APIs.
  • Build Agentic AI capabilities that can autonomously perform business processes or support human decision-making.
  • Design and implement LLM-based interfaces and workflows for process orchestration, text understanding, and automation triggering.
  • Prototype, evaluate, and deploy new AI/ML and natural language processing solutions, ensuring measurable business value and compliance with data governance standards.

Technical Implementation & Integration
  • Develop, test, and deploy Python-based automation frameworks, scripts, and microservices for workflow optimization.
  • Implement robust CI/CD pipelines using Jenkins and AWS tools for automated deployment and version control of process automations.
  • Ensure automations are secure, compliant, and scalable, leveraging AWS security frameworks and best practices.

Business Partnership and Ownership
  • Collaborate closely with business leaders, product managers, and data engineers to identify automation opportunities and define success metrics.
  • Act as a translator between business needs and technical execution, ensuring every automation aligns with key performance indicators (CSAT, efficiency, ROI).
  • Exhibit strong ownership and accountability - from ideation through implementation and performance monitoring.

Continuous Innovation & Enablement

  • Contribute directly to a culture of continuous improvement and innovation across automation initiatives.
  • Evaluate new technologies, frameworks, and AI capabilities relevant to intelligent process automation.
  • Lead proof-of-concepts and pilot programs for cutting-edge automation use cases.
  • Mentor peers and contribute to the center of excellence for automation design, governance, and best practices.


Qualifications

Technical Skills
  • Demonstrated hands-on experience building, training, and deploying functional models across both classical ML and LLM-based approaches - this is weighted more heavily than API integration or orchestration experience alone.
  • Strong programming experience in Python (required); experience with JavaScript, Go, or similar languages a plus.
  • Experience in process automation, process mining, data pipelines, and system integrations using APIs and cloud-native tools.
  • Expertise building and fine-tuning Large Language Models (LLMs) and Agentic AI systems that interact with APIs, data, and end-users - beyond simply calling third-party LLM APIs.
  • Proficiency in AWS services (Lambda, S3, API Gateway, DynamoDB, Step Functions, CloudFormation, etc.).
  • Experience with Jenkins, microservices, and MSAAS architectures.
  • Understanding of event-driven automation, and data governance/security principles.

Business & Leadership Skills
  • Proven ability to design solutions that blend technical feasibility with business impact.
  • Strong business acumen and understanding of operational processes, metrics, and automation ROI.
  • Skilled communicator - able to articulate technical strategies to non-technical stakeholders.
  • Demonstrated ownership, accountability, and influence in cross-functional environments.
  • Experience in driving process transformation initiatives across large-scale organizations.

Preferred Experience

  • Exposure to contact center, CRM, or customer service technologies.
  • Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or MBA preferred.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
San Diego $185,500 - $251,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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