Sr. Work Comp Claims Adjuster (SIP Cert required - Concord, CA)

Elite

$85K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • California SIP required
  • Bachelor's degree in a related field preferred
  • 5+ years of related experience or equivalent education
  • Strong understanding of statutory regulations and medical terminology
  • Excellent written and verbal communication skills
  • Proficient in Word and Excel

Responsibilities

  • Manage a caseload of 130-150 complex workers' compensation claims
  • Conduct timely investigations into claims
  • Determine compensability and administer state law benefits
  • Manage medical treatment and billing authorizations
  • Refer and direct cases to outside defense counsel
  • Communicate issues with claimants, providers, and vendors
  • Set and compute reserves based on company guidelines

Benefits

  • Medical, Dental, Vision, Disability & Life Insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
Full Job Description
Workers Compensation - Sr. Work Comp Claims Adjuster)
Must have a California SIP

Salary/Pay: Salary is $85,000 - $95,000


(Hybrid Position requiring two (2) days in the office)

POSITION SUMMARY: Under minimal supervision manages all aspects of indemnity claims handling from inception to conclusion within established authority and guidelines.

DUTIES AND RESPONSIBILITIES:
  • Effectively manages a caseload of 130 to 150 workers' compensation files, including very complex claims.
  • Initiates and conducts investigation in a timely manner.
  • Determines compensability of claims and administer benefits, based upon state law and in accordance with established Company guidelines.
  • Manages medical treatment and medical billing, authorizing as appropriate.
  • Refers cases to outside defense counsel. Directs and manages as appropriate.
  • Communicates with claimants, providers and vendors regarding claims issues.
  • Computes and set reserves within Company guidelines. Limits are larger than those allowed for Claims Adjuster I and Claims Adjuster II.
  • Settles and/or finalize all claims and obtains authority as designated.
  • Maintains diary system for case review and documents file to reflect the status and work being performed on the file.
  • Communicates appropriate information promptly to the client to resolve claims efficiently, including any injury trends or other safety related concerns.
  • Adheres to all Company policies and procedures.
  • Conducts file reviews independently.
  • Other duties as assigned.

* Essential job function.

EQUIPMENT OPERATED/USED: Computer, fax machine, copier, printer, and other office equipment.

QUALIFICATIONS REQUIRED:

Education/Experience: Bachelor's degree in related field (preferred); five (5) or more years related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities:
  • Technical knowledge of statutory regulations and medical terminology.
  • Analytical skills.
  • Excellent written and verbal communication skills, including ability to convey technical details to claimants, clients and staff.
  • Ability to interact with persons at all levels in the business environment.
  • Ability to independently and effectively manage very complex claims.
  • Proficient in Word and Excel (preferred).

Other Qualifications:
  • Certifications and/or licenses as required by State regulation.

Here are some of the benefits you can enjoy in this role:
  • Medical, Dental, Vision, Disability & Life Insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays

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