Sr. System Administrator - Tier II Lead

Crane, IN 47522In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of IT experience in workstation configuration and operation of Microsoft systems required.
  • 5+ years of experience with Microsoft Active Directory.
  • Cyber Security Workforce Qualification (Security+/SecurityX, CASP, CISSP, or equivalent IAT-2/IAT-3 certification) required.
  • Must hold an interim DoD Secret security clearance or higher.
  • Strong communication and collaboration skills with cross-functional teams required.
  • Demonstrated problem-solving abilities and proactive attitude essential.

Responsibilities

  • Lead Tier II System Administration support and troubleshooting for end users.
  • Oversee Tier II tasking and ensure timely ticket response and resolution.
  • Generate team metrics and status reports as needed.
  • Train and mentor new and existing team members on Tier II functions.
  • Assess vulnerability risks using Cybersecurity scanning techniques and implement mitigation steps.
  • Ensure adherence to Security Technical Implementation Guide (STIG) processes.
  • Analyze Cybersecurity requirements and support software solution development.

Benefits

  • Investment in employee training, certifications, and career growth.
  • Small company atmosphere with robust opportunities for advancement.
  • High-quality, low-deductible healthcare plans offered.
  • Competitive 401K package to secure financial future.
  • Unique experience working within a naval installation under the Department of the Navy.
Full Job Description
RMC is seeking a Sr. System Administrator - Tier II Lead to join our team, the selected candidate will play a pivotal role in the support and services for the Research, Development, Test & Evaluation (RDT&E) environments.

Duties include but are not limited to:
  • Provide Lead support to Tier II System Admins in determining solutions to the needs and problems experienced by the end user
  • Provide day to day oversight for Tier II System Admin tasking, ensuring respond to tickets / on-site service call/urgent work stoppage needs within 60 minutes to begin troubleshooting resolutions.
  • Generate Team metrics, status reporting and additional reporting requirements as needed.
  • Train new team members on all Tier II functions and provide mentor support to all Team members
  • Determine the vulnerability risks for workstations and applications utilizing appropriate Cybersecurity scanning techniques.
  • Perform mitigation steps to reduce or lessen the likelihood of known risk occurrence to an acceptable level.
  • Ensure that appropriate STIG (Security Technical Implementation Guide) processes are performed and adhered to.
  • Analyze Cybersecurity requirements and support the design, development and integration of software-based solutions where appropriate.
  • Perform software installation of applications that provide or enhance the security of individual platforms, systems and/or networks.
  • Provide technical support by conducting analyses and record findings on current patches to ensure compliance status is maintained on RDT&E assets.
  • Provide technical support by generating and providing compliance standard reports and data used in the Assessment & Authorization process.
  • Ensure proper configuration and implementation of security controls are maintained to retain the appropriate level of Cybersecurity compliance.
  • Install software applications that provide or enhance the security of individual platforms, systems and/or networks.
  • Support government personnel in the documentation and information removal of hard drives, tape, and optical disc in accordance with local and DOD policy to enhance the data integrity of RDT&E
  • Provide administration of NMCI shared space to include, creation of security groups, assignment of permissions, data migration as needed, and quarterly PII spot checks.
  • Provide hardware and software support for RDT&E network connected workstations, Virtual Desktop Infrastructure devices and applications to ensure that operability requirements are up to date and that the devices meet CS hardware configuration requirements.
  • Maintain user documentation in an effective manner to include all new development, maintenance, and enhancement changes.
  • Monitor and perform maintenance analysis and diagnostics for NSWC Crane's accredited networks, such as the Unclassified and Classified RDT&E
  • Plan and schedule the installation of hardware, operating systems, and applications software
  • Manage system resources including performance, capacity, availability, serviceability, and recoverability.
  • Implement security procedures and tools, develop and document systems administration standard operating procedures, and resolve hardware and software interface and interoperability problems.
  • Ensure systems availability, functionality, integrity and efficiency and maintain systems configuration.
  • Manage the installation and integration of systems fixes updates and enhancements and ensure the rigorous application of information security policies, principles, and practices in the delivery of systems administration service.
  • Provide Lead Support for Telecommunications / Video Teleconference functions.


Primary location of work is local to NSWC Crane, Crane, IN, the third largest naval installation in the world. Travel may be required to other locations. NSWC Crane, is a shore command of the U.S. Navy, and is under the Naval Sea Systems Command (NAVSEA) headquartered in Washington DC. NSWC Crane operates under the Department of the Navy enterprise wide network and computing environment with standard architecture and services, and a uniformly high level of cybersecurity.

Requirements
  • Minimum Seven (7) years of experience in IT is required (workstation configuration, deployment, operation and maintenance of Microsoft operating systems)
  • Five (five) years experience in Microsoft Active Directory
  • Must hold Cyber Security Workforce Qualification - Security+/SecurityX, CASP, CISSP, or equivalent IAT-2 or IAT-3 certification is required.
  • Security Clearance: An interim DoD Secret security clearance or higher is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.
  • Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders.
  • Problem-solving abilities and a proactive attitude to identify and address potential issues


Preferred Experience:
  • Windows Administration in a Cloud environment is desired
  • Server Administration knowledge is desired
  • Telecommunication / Video Teleconferencing is desired
  • Linux Administration is desired
  • Virtual Machine Configuration/Administration
  • Storage Administration
  • Microsoft NAP/Radius Authentication
  • HBSS Management
  • Diagrams of Computer Systems/Network Environments

Benefits

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience and certifications that will take your career to the next level. RMC also offers high-quality, low-deductible healthcare plans and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The salary range for this position is $80,000 - $120,000.

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About Resource Management Concepts, Inc.

Resource Management Concepts, Inc. Careers

Joining Resource Management Concepts, Inc. presents an unparalleled opportunity to advance one's career amidst a team of professionals dedicated to innovation and excellence. As a leader in providing high-quality technical solutions, Resource Management Concepts, Inc. is the perfect place for talented individuals looking to make a significant impact in their professional lives.

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Resource Management Concepts, Inc. offers a variety of job opportunities that cater to a range of skills and interests. Each position is designed to challenge team members while providing them with the chance to grow both personally and professionally. From technical roles to leadership positions, Resource Management Concepts, Inc. ensures that every team member can find a path that best suits their career ambitions.

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Students and recent graduates can gain invaluable experience through an internship at Resource Management Concepts, Inc. These positions are crafted to bridge the gap between academic understanding and practical professional experience, providing a robust platform for growth and learning in a real-world setting.

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Resource Management Concepts, Inc. believes that diversity drives innovation. The company is committed to creating an inclusive environment where diverse voices are heard and valued. Through diversity training and leadership programs, the company fosters a culture of openness and respect that enhances team performance and creativity.

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Resource Management Concepts, Inc. is dedicated to supporting its employees by offering a comprehensive benefits package that addresses health, financial security, and work-life balance. The company culture is built on a foundation of respect, integrity, and collaboration, making Resource Management Concepts, Inc. not just a great place to work, but a community.

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