We are seeking a Sr. Supply Chain Manager to lead Supply Chain Execution within NACF Supply Chain Optimization team. This role owns the end-to-end execution of Sales and Operations Planning (S&OP) plans-ensuring the network operates to plan by managing the flow of goods, capacity, and information across Amazon's fulfillment network. You will evaluate operational trade-offs between plan adherence, cost efficiency, and customer experience, owning how strategic plans translate into daily network performance.
Partnering with planning, design, operations, and finance teams you will drive large-scale initiatives in network capacity management, logistics optimization, and operational efficiency. You will identify gaps between planned and actual performance, conduct root cause analysis, and implement scalable solutions that close execution defects. This role requires making sound business judgments with incomplete data-balancing short-term operational needs against long-term network strategy in a fast-paced, ever-changing environment.
This role operates both tactically and strategically. You will influence senior leaders (Directors and VPs) through data-driven recommendations while maintaining hands-on ownership of execution outcomes. The ideal candidate excels at navigating ambiguity, simplifying complex systems, and delivering results at scale.
Key job responsibilities
• Own end-to-end S&OP execution performance, making sound business judgments to drive both tactical and strategic improvements to network plan adherence and operational efficiency
• Monitor, analyze, and optimize key network capacity metrics to ensure the smooth flow of goods through the fulfillment network-identifying and closing gaps between plan and actuals
• Collaborate cross-functionally with Operations, Planning, Transportation, Finance, and Product teams to influence and facilitate alignment on shared network capacity goals
• Conduct root cause analysis leveraging SQL/Python to identify execution defects, then scale findings into systemic process improvements that eliminate recurrence
• Create, develop, and drive scalable automation and process solutions that enhance operational efficiency and deliver a richer end-to-end customer experience
• Lead and deliver results on cross-functional capacity initiatives, providing program updates on a weekly and monthly cadence to stakeholders at all levels including Directors and VPs
A day in the life
This role sits at the intersection of strategy and execution. You are the connective tissue between what the network is planned to do and what it actually delivers-translating S&OP plans into operational reality. Cross-functional collaboration defines your day: you'll build relationships across operations, planning, transportation, and finance teams to align priorities, remove execution barriers, and drive accountability. You will lead weekly and monthly program reviews, contribute to Quarterly Business Reviews (QBRs), and communicate concise, data-driven narratives that enable leadership to act decisively. Every day, you're driving continuous improvement-ensuring Amazon's fulfillment network operates efficiently, on plan, and in service of our customers.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan"
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 115,400.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually
