Job Family:
Software Development & Support (Digital)
Travel Required:
Up to 10%
Clearance Required:
Ability to Obtain Top Secret (TS)
What You Will Do:
- Lead day-to-day operations for a mission-critical cybersecurity and GRC platform supporting multiple federal stakeholders, ensuring consistent service delivery and operational stability
- Manage and track Service Level Agreements (SLAs) and system availability metrics to meet or exceed performance targets for uptime, responsiveness, and incident resolution
- Oversee operational reporting, including development of performance dashboards, metrics, and executive-level reporting to provide visibility into system health, risks, and compliance posture
- Coordinate continuous monitoring activities and support ongoing Authorization to Operate (ATO) efforts, including alignment to Risk Management Framework (RMF) requirements
- Lead POA&M management, including identification, prioritization, and remediation tracking of vulnerabilities to ensure timely resolution and audit readiness
- Ensure compliance with federal cybersecurity standards, including NIST SP 800-53 and NIST SP 800-37, and support FISMA-related activities
- Drive audit readiness efforts by maintaining documentation, evidence artifacts, and processes required for internal and external assessments
- Collaborate with cybersecurity, engineering, and program management teams to maintain a secure, stable, and scalable production environment supporting enterprise users
- Manage incident response and operational issue resolution, ensuring rapid triage, root cause analysis, and continuous improvement of operational processes
- Support transition and sustainment activities to enable uninterrupted operations and minimize mission risk in a multi-tenant federal environment
What You Will Need:
- Bachelors degree from an accredited university.
- Minimum of SIX (6)+ years of overall work experience.
- Experience ideally in IT service delivery, cybersecurity operations, or enterprise production support environments
- Demonstrated experience managing SLAs, system availability, and operational performance in a federal or highly regulated environment
- Hands-on experience supporting continuous monitoring, ATO processes, and RMF lifecycle activities
- Working knowledge of NIST SP 800-53 and NIST SP 800-37 and their application in operational environments
- Experience managing POA&M processes, including vulnerability tracking, remediation coordination, and reporting
- Proven ability to support audit readiness, including preparation for security assessments and compliance reviews
- Experience developing and delivering operational reporting, including metrics, dashboards, and executive briefings
- Ability to lead operational teams and coordinate across cross-functional stakeholders, including cybersecurity, engineering, and program leadership
- Strong understanding of production support environments, including incident management, change management, and system monitoring
- Must be able to OBTAIN and MAINTAIN a "TOP SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "TOP SECRET" or higher-level clearance are preferred.
- US Citizenship is contractually required.
What Would Be Nice To Have:
- Experience supporting federal cybersecurity programs aligned with FISMA and enterprise GRC platforms
- Knowledge of multi-tenant or shared-service environments supporting multiple agencies or stakeholders
- Familiarity with DevSecOps practices and integrating security into operational and sustainment workflows
- Experience with automated monitoring, vulnerability scanning tools, or security analytics platforms
- Prior experience supporting DOJ, DHS, or other civilian federal agencies, particularly within OCIO or enterprise IT environments
- Experience contributing to transition-in efforts, including knowledge transfer, stabilization, and continuity planning
- Certifications such as CISSP, CISM, ITIL, or Security+
- Experience working in environments requiring security clearances or supporting classified systems
The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
