Waystar

Sr. Software Engineering Manager

Waystar • $130K — $160K *
Atlanta, GA 30349In-Person
Information Technology
8 - 10 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience in software development with a focus on web applications and distributed systems
  • 5+ years of experience in a leadership role managing engineering teams
  • Expertise in cloud-native architectures and service resilience
  • Strong proficiency in backend/API-driven systems like REST and GraphQL
  • Hands-on experience with Java/Spring, relational databases, and distributed systems tools
  • Experience with cloud deployment, containerization, and orchestration (AWS, Docker, Kubernetes)
  • Exceptional communication skills with an ability to influence across teams
  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience

Responsibilities

  • Lead daily operations of the engineering team ensuring quality delivery and accountability
  • Manage team performance, providing growth opportunities and constructive feedback
  • Collaborate with Product and Design to define project priorities and roadmaps
  • Own delivery outcomes balancing speed, quality, and sustainability
  • Coach and develop team engineers and technical leads
  • Guide architectural decisions and promote sound engineering practices
  • Foster a culture of continuous improvement and operational excellence

Benefits

  • Customizable benefits package with three medical plans and HSA company match
  • Generous paid time off starting at three weeks plus 13 holidays
  • Paid parental leave, including maternity and paternity
  • Education assistance programs and free LinkedIn Learning access
  • Access to mental health and family planning support programs
  • 401(K) program with company match
  • Pet insurance and employee resource groups
Full Job Description
ABOUT THIS POSITION

We are seeking an experienced and driven Sr. Software Engineer Manager to lead a high-performing team of software engineers and QA professionals. In this role, you will own delivery, quality, and the growth of your team while partnering closely with product and technology leadership to build the award-winning products we offer our clients. Our Engineering Managers are hands-on technical leaders who bring both strategic vision and the willingness to dig into the details alongside their team.

WHAT YOU'LL DO

WHAT YOU'LL DO
  • Lead the day-to-day execution and operations of an engineering team, ensuring high-quality delivery, strong ownership, and predictable outcomes
  • Manage and support team members through all aspects of people leadership, including performance management, career development, and feedback
  • Partner closely with Product and Design to define priorities, shape roadmaps, and deliver customer-centric solutions aligned to business goals
  • Own delivery outcomes for your team-balancing speed, quality, and sustainability while managing dependencies and risks
  • Coach and develop engineers and technical leads, helping them grow both technically and professionally
  • Provide technical leadership by guiding architectural decisions, promoting sound engineering practices, and supporting design discussions across services and systems
  • Foster a culture of accountability, continuous improvement, and operational excellence within the team
  • Collaborate with peer engineering managers and cross-functional stakeholders to align on priorities and drive cohesive, scalable solutions
  • Champion modern engineering practices, including cloud-native development, observability, and automated testing
  • Ensure systems are reliable, scalable, and well-instrumented, with strong focus on performance and operational visibility
  • Support and evolve team processes, including Agile ceremonies, planning, and delivery practices
  • Empower Lead Engineers to mentor others, scale knowledge, and elevate technical execution across the team


WHAT YOU'LL NEED

WHAT YOU'LL NEED
  • 10+ years of experience building and delivering software, with strong background in modern web applications and distributed systems
  • 5+ years of experience leading engineering teams, including direct people management responsibilities
  • Deep experience with cloud-native architectures and building scalable, resilient services
  • Strong experience with backend and API-driven systems (e.g., REST, GraphQL, event-driven architectures)
  • Experience working with modern frontend technologies (e.g., TypeScript-based frameworks)
  • Hands-on experience with technologies such as Java/Spring, relational databases (e.g., Postgres), and distributed systems tools (e.g., Kafka, Redis)
  • Experience deploying and operating applications in cloud environments (preferably AWS), including containerization and orchestration (Docker, Kubernetes)
  • Familiarity with infrastructure as code and deployment tooling (e.g., Helm, Argo, Ansible)
  • Experience with observability and monitoring tools (e.g., Prometheus, Grafana, OpenTelemetry)
  • Strong understanding of CI/CD practices and automated testing strategies
  • Excellent communication skills with the ability to influence across technical and non-technical stakeholders
  • Ability to thrive in a fast-paced, evolving environment and drive clarity amid ambiguity
  • Proven ability to hire, grow, and retain high-performing engineering teams
  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience


PREFERRED SKILLS
  • Experience building and operating SaaS platforms at scale
  • Familiarity with secure application design, identity, and access management (e.g., Okta)
  • Experience with modern UI frameworks (Vue.js preferred)
  • Background in healthcare technology, data platforms, or revenue cycle management
  • Experience leading teams working with event-driven architectures and microservices


WAYSTAR PERKS
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups


About Waystar

Waystar is a healthcare technology company that simplifies and unifies the revenue cycle with innovative technology that allows clients to collect more with less cost and less stress. The company's cloud-based platform streamlines workflows, improves financials and reduces administrative waste for healthcare providers. Waystar's technology automates the entire revenue cycle, from patient access to reimbursement, for more than 450,000 healthcare providers across the United States. The company was formed in 2017 through the merger of Navicure and ZirMed.
Learn more about Waystar
Size
2,000 employees
Industry
Healthcare
Founded
2000
* Ladders Estimates

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