Sr. Software Engineering Manager

IT and Programming - Memphis, Tennessee

Department IT and Programming

Employment Type Full-Time

Minimum Experience Manager/Supervisor

Role Summary

This is a player-coach role. You will lead a small, focused engineering team and stay close enough to the code to review it, debug it, and occasionally write it. We are not looking for someone who manages from a spreadsheet.

You will own delivery of our recovery intelligence platform, the engine that finds third-party liability recovery opportunities our clients would otherwise never see. That work spans the full stack: web and desktop interfaces, middle-tier services, the API layer that connects them, and the SQL underneath it all. Some of the estate is modern, containerized, and running on Azure. Some of it is a mature Windows desktop application that has been earning revenue for years and still needs to be supported while it evolves. You will be comfortable with both, and clear-eyed about how to move from one to the other without breaking what works.

The technical range here is real: API engineering, web and WinForms front ends, backend services, microservices, containerization, Kubernetes, and Azure. So is the ownership. This is a small company, which means the person in this seat sets the engineering standard rather than inheriting one. This is a remote position; candidates in or near Memphis, TN are preferred.

Core Responsibilities

• Lead, coach, and grow a small software engineering team, setting technical standards, running planning and delivery cadence, and removing blockers.
• Own end-to-end delivery for the recovery intelligence platform: scope, sequence, estimate, ship, and support what you ship.
• Design and build the API layer and middle-tier services that expose platform capability to internal applications and external partners.
• Work across the stack, from web user interfaces and the existing Windows desktop application through backend services and data access.
• Design, write, and tune SQL: schema design, stored procedures, indexing, and query performance on large data sets.
• Decompose monolithic components into microservices where it earns its keep, favoring incremental migration over rewrites that put revenue at risk.
• Containerize workloads and operate them reliably on Kubernetes in Azure.
• Own the build and release path: source control strategy, code review, CI/CD pipelines, environment management, and release quality.
• Direct the day-to-day work of outsourced development partners, holding them to the same standards for code quality, security, and documentation.
• Hold the line on non-functional requirements: security and PHI protection, performance, reliability, logging, and observability.
• Reduce single points of failure by documenting undocumented business logic and spreading institutional knowledge across the team.
• Balance new capability against technical debt, and make the tradeoff visible rather than silent.

Qualifications

Experience

• 8+ years in software engineering, including 3+ years leading or managing a development team.
• Strong hands-on background in C# and .NET, including API engineering and REST service design.
• Experience building and maintaining both web applications and Windows desktop applications (WinForms or comparable).
• Strong SQL Server skills: complex queries, stored procedures, schema design, and performance tuning.
• Practical experience with microservices architecture, containerization, and Kubernetes.
• Hands-on experience with Microsoft Azure, including compute, storage, identity, and managed Kubernetes.
• Experience owning CI/CD pipelines and modern source control practice, such as Azure DevOps or equivalent.
• Track record modernizing a legacy application incrementally while keeping it in production.
• Knowledge of healthcare and insurance data is strongly preferred.

Required Competencies

• Technical credibility with engineers, earned by staying close to the code rather than above it.
• Judgment about sequencing and risk, especially when the system in question is generating revenue today.
• Solid engineering habits: version control, testing, code review, reproducibility, and documentation.
• Ability to spot opportunities while organizing data chaos and cutting through noise.
• Clear communication of technical tradeoffs, status, and risk to both technical and business audiences.
• Self-starter with a track record of achievement who will roll up sleeves to tackle hard projects.

Education

• S./B.A. required in Computer Science, Engineering, Information Systems, a related technical field, or equivalent experience.

License/Certification

• Azure certification (e.g., AZ-204 or AZ-305) preferred.
• Kubernetes certification (e.g., CKA or CKAD) a plus.

Preferred

• Deeper experience with healthcare, insurance, or claims data in a regulated, high-compliance environment.
• Experience managing nearshore or offshore development partners.
• Experience with event-driven architecture, message queues, and integration patterns.
• Experience introducing automated testing to a codebase that did not previously have it.
• Located in or near Memphis, TN.

Benefits That Support You Inside and Outside of Work

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid time off and paid holidays
• Company-paid life insurance and short-term and long-term disability coverage
• Employee Assistance Program with counseling, financial coaching, legal resources, career coaching, and wellness support
• Health Savings Account with company contributions for eligible employees
• Wellness, healthcare advocacy, and pet benefits
• A high-performing, collaborative culture built on ownership, accountability, continuous improvement, and meaningful impact