Sr. Software Engineer TECHM-JOB-25946
Location: SEATTLE
Skill: ServiceNow Developer
Job Description: This individual will join a team in the development and support of ServiceNow and other applications using the Agile software development process A development background with experience supporting both in house developed and vended applications is required Experience with relational databases, with scripting languages, and with object oriented programming is expected A good understanding of the Agile methodology and the ITIL framework would be helpful ServiceNow development experience is required as well as ServiceNow Administrator Fundamentals training and ServiceNow Administrator CertificationServiceNow Key Competencies Needed:Flow Designer expertiseEmployee Center Professional Implementation experienceServiceNow Integrations using Native Spokes or REST APIChange Management Implementation experienceCatalog Builder Implementation experienceCore Platform expertiseAvailability Requirements: (Available Mon Friday 8:00am â
¿¿ 5:00pm CDT) To perform activities associated with one or more software engineering lifecycle phasesPrincipal Accountabilities:
¿¿ Understand customer requirements and suggest solutions or alternatives Fill timesheets and complete invoicing process on or before the deadline
¿¿ Engage with customer teams on an ongoing basis on all aspects of project delivery Seek informal feedback and escalate any issues to seniors in the teamï
¿¿ Develop software code as per specifications, by understanding customer requirements Track open tickets/ incidents in queue and allocate tickets to resourcesï
¿¿ Constantly review if there is a better way of doing things, which may help with economising time or money or deliver better to the customerï
¿¿ Perform code reviews as per standards and provide timely status update Monitor and track defects and manage any change requestsï
¿¿ Participate in quality reviews and implement quality norms Build reusable components and participate in review processesï
¿¿ Develop and review project consolidated status reports Perform all activities related to maintaining successful knowledge management, including re usage, accuracy and efficiencyï
¿¿ Promote team work, motivate, mentor and develop subordinatesï
¿¿ Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix