Consumers Energy

Sr Software Configuration Analyst (SAP HR/ SuccessFactors)

Consumers Energy$85K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, IT or Engineering with 4+ years of relevant experience, or an Associate's degree with 6+ years of experience, or a High School Diploma/GED with 8+ years of experience
  • Expert-level scripting skills in languages relevant to COTS applications
  • Strong knowledge of business processes and enterprise software ecosystems
  • Proficiency in vendor management and negotiation
  • Analytical and problem-solving capabilities with attention to detail
  • Excellent written and verbal communication skills
  • Familiarity with SAP HR data and systems

Responsibilities

  • Develop scripts and components within vendor solutions for advanced configuration and automation
  • Gather business and data requirements and evaluate software solutions
  • Make architectural decisions and lead integration of COTS solutions into existing systems
  • Identify automation opportunities to increase efficiency and reduce costs
  • Improve software quality by incorporating best practices and innovations
  • Design and administer application systems using database management principles
  • Perform other related duties as assigned

Benefits

  • Competitive compensation packages
  • Medical, Dental and Vision coverage
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid holidays
  • Paid time off
  • Educational Assistance Program
Full Job Description
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This position is onsite minimally 3 days a week at One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Applications and Analytics team is at the heart of innovation, powering Michigan's future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge!

We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles-engaging on solutions, illuminating priorities, and minimizing waste-we build systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy!

The Sr. Software Configuration Analyst for HR-related systems is responsible for configuring, maintaining, and optimizing generation-related corporate vendor software solutions, including Commercial Off-The-Shelf (COTS) applications such as SAP HR. This role includes making key architectural decisions, enhancing solution performance, and ensuring seamless integration with business processes. Strong collaboration and communication skills are essential to guide best-practice adoption and continuously improve overall software quality.

Essential Duties and Responsibilities

  • Develop scripts or software components within vendor-provided solutions to perform advanced configuration tasks, enable automation, and implement system enhancements.
  • Apply deep knowledge of business processes to gather business and data requirements, evaluate potential solutions, and recommend software options that meet organizational goals. Ensure vendor solutions align with business needs and integrate effectively with existing systems.
  • Make significant architectural decisions and contribute to overall system design. Lead the integration of COTS solutions into the existing technology ecosystem, ensuring scalability, reliability, and long-term sustainability.
  • Identify opportunities for process automation and optimization to increase efficiency and reduce operational costs.
  • Continuously improve COTS solution quality throughout the software lifecycle by incorporating emerging best practices and relevant innovations.
  • Design and administer application systems using database management principles and methodologies, including data structures, data modeling, data warehousing, and transaction processing.
  • May perform other duties as assigned.


Knowledge/Skills/Abilities

  • Expert-level scripting proficiency in languages relevant to COTS applications (e.g., OneStream - .NET, C#; PowerPlan - SQL; ServiceNow - SQL; Integrations - SQL; Visual Basic; or ABAP).
  • Strong ability to coach, mentor, and teach others while leading technical components within product teams.
  • Comprehensive understanding of business processes and enterprise software ecosystems, with the ability to influence both technical and business stakeholders.
  • Skilled in vendor management and negotiation, including navigating technical and compliance constraints within vendor platforms.
  • Strong analytical and problem-solving abilities, with a demonstrated capability to assess challenges and refine technical approaches to improve solution outcomes.
  • High attention to detail, ensuring all software configurations and solutions meet rigorous quality and performance standards.
  • Ability to promote collaboration within teams and foster a culture of technical excellence and continuous learning.
  • Excellent written and verbal communication skills that ensure clarity in technical discussions and alignment among stakeholders.
  • Demonstrated understanding of SAP HR data and the interconnectedness of SAP HR systems.


Education/Experience

  • Bachelor's degree in Computer Science, IT, Engineering, or a related field with four (4) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
    • [OR] Associate's degree in Computer Science, IT, Engineering, or a related discipline with six (6) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
    • [OR] High School Diploma/GED with degree with eight (8) or more years of experience in software configuration, development, testing, system administration, and/or maintenance


Preferred Experience

One or more of the following skills will set you apart:
  • Experience with SAP HR configuration and integrations
  • Experience with S/4HANA
  • Ability to quickly learn and adapt to SuccessFactors Employee Central, which will become the primary platform
  • Strong architectural perspective on SaaS solutions, with technical and functional integration skills
  • Confident engagement with business stakeholders to understand needs and articulate requirements for effective collaboration
  • Comfortable navigating union rules and using the Sodales (Labor Relations) platform
  • Flexibility to adapt as the role evolves


What we offer:
  • Competitive compensation packages
  • Medical, Dental and Vision
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid Holidays
  • Paid time off
  • Educational Assistance Program

About Consumers Energy

Consumers Energy is a public utility that provides natural gas and electricity to 6.7 million of Michigan's 10 million residents. The company was founded in 1886 and is headquartered in Jackson, Michigan. Consumers Energy is the principal subsidiary of CMS Energy, which is a Fortune 500 company. The company has a strong commitment to sustainability and has set a goal to reduce carbon emissions by 90% by 2040. Consumers Energy is also committed to giving back to the community and has donated over $200 million to Michigan charities since 2001.
Learn more about Consumers Energy
Size
7,500 employees
Industry
Founded
1886

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