Rolls-Royce plc

Sr. Service Engineer

Rolls-Royce plc$103K — $168K *
Novi, MI 48375In-Person
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering or Technology
  • 5 years of experience in failure analysis or service engineering with internal combustion engines
  • Strong analytical and problem-solving skills, especially for complex issues
  • Excellent communication and interpersonal skills
  • Willingness to travel both domestically and internationally

Responsibilities

  • Oversee and troubleshoot complex product problems using engineering principles
  • Perform field inspections to identify root causes of failures
  • Provide technical assistance to designers and engineers on customer needs
  • Train field personnel and staff on product and troubleshooting methods
  • Diagnose and troubleshoot electronic engine control systems
  • Research and analyze customer design proposals and specifications
  • Conduct research and testing on engine performance and components

Benefits

  • Comprehensive and competitive Total Rewards package
  • Health, dental, and vision insurance options
  • 401(k) retirement savings plan with company match
  • Paid Time Off and certain paid holidays
  • Tuition reimbursement and paid parental leave
Full Job Description
Job Description

Title:Sr. Service Engineer

Key Accountabilities:
  • Oversee, troubleshoot and determine the cause of very complex product problems and concerns, through failure analysis and research, applying engineering principles
  • Oversee and perform field inspections of failed parts to identify primary cause and reduce future incidents. Check component parts to assure conformance or non-conformance with specifications
  • Provide guidance, technical assistance and feedback to MTU designers and engineers on customer problems and needs. Including the design and implementation of experimental hardware
  • Oversee operation, maintenance, and repair of engines to ensure that parts, engines and equipment are installed and functioning according to MTU America specifications
  • Train field personnel, staff, OEMs and dealers on product and troubleshooting methods to increase service and support capabilities and provide technical assistance to resolve power train concerns
  • Verify results and quality of technician's work
  • Diagnose electronic engine control systems and troubleshoot these systems as they are applied in different applications
  • Confer with engineers and other personnel to implement operating procedures, write and update service manuals and bulletins, resolve system malfunctions, and provide technical information, based on field investigations
  • Research and analyze customer design proposals, specifications, and other data to evaluate the feasibility, cost, and maintenance requirements of designs or applications
  • Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications
  • Conduct research that tests and analyzes the feasibility, design, operation and performance of engines, components, applications and systems. Operate instrumentation and record test data
  • Design service tools for new and existing products
  • Keep company property clean, organized and operational
  • Promote a compliance culture in area of responsibility and live the letter and the spirit of the Integrity Code.
  • Perform special projects as required.


Basic Requirements:
  • Bachelor's Degree in Engineering or Technology and 5 years of failure analysis or service engineering experience with internal combustion engines; or 9 years of failure analysis or service engineering experience with internal combustion engines
  • To be considered for this role you must be a US Citizen or Green Card Holder


Preferred Qualifications:

  • Excellent knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of internal combustion engines
  • Excellent mechanical or electrical knowledge of engines and tools, including their designs, controls, uses, repair, and maintenance, including major engine overhaul and the tune-up of diesel engines and components
  • Excellent ability to read and interpret blueprints, technical drawings, schematics, and computer-generated reports
  • Excellent analytical and creative problem-solving skills, when problems are very complex
  • Excellent organizational, planning and follow up skills
  • Strong oral/written communication skills
  • Strong interpersonal skills
  • Self-starter with the strong ability to work extended periods without supervision
  • Ability and willingness to travel - domestic and international
  • Proficient with PC and MS Office Suite
  • Knowledge of MTU products, policies and procedures
  • Knowledge of physical properties of fuels, coolants and lubricating oils
  • Knowledge of principles of hydraulics, physics and pneumatics
  • Maintain detailed records of daily activities in log books


Work Environment:

  • Reasonable accommodation may be made to enable an individual with disabilities to perform essential job functions.
  • Daily work is performed in an office environment and outside at customer locations
  • While performing duties of this position, the employee is occasionally required to stand, kneel, crouch, reach, and / or grasp.
  • Employees are regularly required to sit and use hands to manipulate small items such as a keyboard or mouse and is frequently required to walk within the work environment.


Job Posting Date

09 Jun 2026; 00:06

Pay Range

$103,576 - $168,311-Annually

Location:

Novi

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

About Rolls-Royce plc

Rolls-Royce plc is a British multinational engineering company that designs, manufactures, and distributes power systems for aviation, marine, and energy markets. The company was founded in 1904 and is headquartered in London, England. Rolls-Royce is a leading provider of power systems for civil and military aircraft, and is also a major supplier of power systems for marine vessels. The company's energy division provides power systems for the oil and gas industry, as well as for power generation and other industrial applications. Rolls-Royce has operations in over 50 countries and employs over 50,000 people worldwide.
Learn more about Rolls-Royce plc
Size
44,000 employees
Industry
NASDAQ

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