Field Service Engineer

Emerson Group

$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, computer science, or related field; relevant experience may substitute for degree
  • At least 2 years of experience with customer-facing roles in control systems installation
  • Willingness and ability to travel up to 75% of the time, including overnights
  • Legal authorization to work in the U.S. without sponsorship

Responsibilities

  • Perform on-site training and instruction for customer personnel
  • Write and modify maintenance procedures as needed
  • Conduct quality control tests and product evaluations
  • Guide customer personnel during installation and maintenance activities
  • Provide engineering advisory support to clients and liaise with internal teams
  • Create detailed reports that outline service activities and troubleshooting efforts

Benefits

  • Flexible, competitive medical insurance plans with dental and vision coverage
  • 401(k) with company match
  • Tuition reimbursement opportunities
  • Paid parental leave and flexible time off policies
  • Employee Assistance Program for various personal needs
  • Employee resource groups for community engagement and support
Full Job Description
Job Description

If you are an Engineerlooking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you! Based in our Altamonte Springs, FL office as a Field Service Engineer you will be a part of a team of customer support engineers who can analyze and solve engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations.

This role requires extensive travel up to 75%, to include overnights (often 1-3 weeks at a time during spring and fall outage season), and some weekends. This position offers a Hybrid Work Option when not traveling.

In This Role, Your Responsibilities Will Be:
  • Perform a variety of related functions such as on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation.
  • Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
  • Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
  • Create complete and timely reports on all activities with emphasis on defining problems encountered, services.

Who You Are:

You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

For This Role, You Will Need:
  • Bachelor's degree in engineering, computer science or a similar technical educational curriculum, or relevant experience in lieu of education
  • Minimum 2 years related experience engaging with customers for the installation of control systems, loading application software, loading, installing and maintaining network equipment
  • Be able to travel up to 75% of the time
  • Legal authorization to work in the United States without sponsorship now or in the future


Preferred Qualifications That Set You Apart:
  • Experience programming with PLC and/or DCS software
  • SCADA and datalink experience
  • Experience with Emerson Ovation software


Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values.

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No calls or agencies please.

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