What you'll do

We are seeking a strategic and execution-focused professional to own the design, governance, and optimization of our Highspot ecosystem across a multi-brand organization. This role will define and operationalize a scalable framework for content management, platform architecture, analytics, and adoption ensuring alignment to best practices while supporting brands at varying levels of Highspot maturity.

This individual will act as the system owner of our customer-facing content ecosystem, driving consistency, quality, and measurable revenue impact through effective content governance and platform utilization. They will also stay at the forefront of platform innovation, proactively identifying and advocating for enhancements, including AI capabilities, to continuously evolve our enablement strategy.

Where you'll work

This position offers the flexibility of remote work in the United States.

How you'll spend your time

This role requires expert-level technical and professional knowledge in sales enablement platforms (e.g., Highspot/Seismic) and the broader B2B content ecosystem, with the ability to design scalable architectures, governance models, and analytics that directly support sales outcomes. The individual independently translates business strategy into platform strategy, leads cross-functional decision-making, and ensures effective adoption through change management, training, and operational rigor. Success in the role depends on advanced systems thinking, data-driven problem solving, and strong stakeholder influence, combined with accountability for content quality, compliance, and measurable sales impact.

• Platform strategy & architecture: Assess current Highspot environments and lead redesigns aligned to best practices while balancing enterprise consistency and brand flexibility
• Content governance & lifecycle: Establish governance frameworks, workflows, version control, and maintain ongoing content hygiene
• Content strategy & effectiveness: Align content to buyer journeys; track impact on pipeline, win rates, and sales cycle; scale high-performing assets and improve or retire low performers
• Personalization & sales alignment: Drive rep personalization (e.g., digital sales rooms) to support deal progression
• Search & user experience: Optimize metadata, tagging, and navigation; incorporate user feedback to improve findability and usability
• Analytics & performance: Build measurement frameworks, dashboards, and reporting; connect Highspot data with CRM insights to drive action
• Integrations & ecosystem: Ensure seamless seller workflows and recommend enhancements across the sales tech stack
• Workflow & prioritization: Define SLAs, manage intake/approvals, and prioritize work based on business impact
• Governance & operating model: Standardize where needed while enabling brand-level customization; drive cross-brand alignment
• Adoption & change management: Partner with enablement on training, lead rollouts, and embed platform usage into sales processes
• Sales & field content: Maintain current, actionable sales plays, competitive intel, and industry messaging
• Innovation & continuous improvement: Evaluate and implement platform enhancements, including AI capabilities
• Risk & compliance: Ensure legal, regulatory, and brand compliance; maintain audit readiness
• Platform administration & support: Manage permissions, enhancements, and user support; resolve issues at scale
• Documentation & knowledge management: Maintain governance playbooks and ensure long-term platform sustainability

What you'll need

• Bachelor's degree in Business, Marketing, Information Systems, or a related field, or equivalent practical experience.
• 5+ years of hands on experience administering and scaling a sales enablement platform (e.g., Highspot, Seismic) within a B2B sales environment, including governance, analytics, and cross functional stakeholder management.
• 5+ years of progressively responsible experience supporting sales organizations through sales, sales enablement, or marketing disciplines.

• Deep experience administering and scaling Highspot (or similar platforms like Seismic)
• Proven ability to successfully build governance frameworks and scalable systems
• Strong analytical mindset with experience linking content to business outcomes
• Experience effectively working across multiple stakeholders and business units
• Strong analytical mindset with experience linking content to business outcomes
• Experience effectively working across multiple stakeholders and business units
• Familiarity with CRM systems (e.g., MicrosoftD365 or Salesforce) and integrations preferred
• Experience driving platform adoption and change management preferred
• Exposure to AI tools and automation within sales or content ecosystems preferred

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement