Hilton Grand Vacations

Sr Sales Manager - Action Line

Hilton Grand Vacations$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma required; Bachelor's Degree preferred.
  • 5+ years of branded timeshare/vacation ownership sales experience.
  • 3+ years of sales management experience in the timeshare/vacation ownership sector.
  • Proven sales success with strong closing percentages and VPGs.
  • Demonstrated ability to manage multiple activities effectively under various conditions.
  • Strong proficiency in Microsoft Office and related software systems.
  • Ability to foster and maintain a positive, engaging workplace culture.

Responsibilities

  • Partner with sales management and vendors to align strategies and tools for improving Net Owner Growth.
  • Mentor and train sales team members through various methods including counseling and classroom training.
  • Utilize innovative training systems to enhance sales efficiency and achieve quarterly sales volume targets.
  • Promote company culture and uphold core values and professional standards.
  • Oversee sales operations through effective management processes and one-on-one guidance.
  • Develop a high-performing sales team and positive work environment through ongoing training.
  • Plan and facilitate morning meetings for sales teams including executives and managers.

Benefits

  • Comprehensive health care options including medical, dental, and vision starting on day one.
  • Generous Paid Time Off policy to support work-life balance.
  • Automatic enrollment in the HGV Retirement Savings Plan with company match and immediate vesting.
  • Discounted accommodations and dining through the Go Hilton Team Member Travel Program, with benefits extended to family and friends.
  • Numerous additional benefits beyond standard offerings.
Full Job Description
Job Description

As a Sr.Sales Manager you will be responsible for driving company success through performing the following tasks to the highest standards:
  • Partners with sales management staff and senior sales leadership as well as contracted vendors in integrating all sales philosophies, strategies and techniques into the sales process (including all sales tools) to improve Net Owner Growth.
  • Lead in the practice of mentoring and training sales team members to improve their overall sales performance including but not limited to: one on one counseling, class room modules, ride-along, role playing and providing study materials that include written, video, and audio tools
  • To facilitate the use of groundbreaking training systems and methods to help optimize sales efficiencies and exceed targeted net sales volume each quarter.
  • Promotes and supports all aspects of the branded company culture including core values, compliance and professional excellence.
  • Manage the sales line through basic management processes including leadership tasking, floor governance, and one-on-one mentorship and counseling.
  • Build a very successful sales work force and a positive work place through daily management tasking and strong sales floor processes. This includes continual training of groups and individuals.
  • Planning and facilitation of morning meetings for Sales Executive's, Sales Leaders, and managers.
  • Improving business results, the customer experience, efficiencies, and growing cash down payment at the point of sale, etc.
  • Supports the DOS/Sr Sales Manager in leading the floor and being the point person for customer related expectations and issues for the in-house line and action line of the Domestic sales team.
  • Perform other reasonable duties as assigned by Management based upon business needs.


Responsibilities

Why do Team Members Like Working for us?

  • Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
  • Generous Paid Time Off
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan with percentage company match and immediate vesting.
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.
  • And so much more!


Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School Diploma
  • 5+ years of "branded" timeshare/vacation ownership Sales experience.
  • 3+ years of "branded" timeshare/vacation ownership Sales Management experience.
  • Consistent track record of success in Sales in the timeshare/vacation ownership industry. Successful VPGs, closing percentages from previous Sales positions.
  • Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints with an emphasis on organizational and process oriented experiences
  • Must have a strong proficiency and knowledge of Microsoft Office, Outlook and other computer based systems.
  • Proven ability to create and maintain a highly engaged and positive culture
  • High energy level and the ability to inspire, influence and lead teams effectively.


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Bachelors Degree
  • 7+ years related experience
  • 4+ years leadership experience


About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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