Sr. Quality Program Manager

TK Elevator$110K — $130K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Materials Science and Engineering or related field.
  • 5 years of elevator industry experience in areas like production or service.
  • 5 years of experience in continuous improvement methodologies.
  • Proficient in data analysis, root cause analysis, and defect management.
  • Experience executing in a matrix organization with a track record of meeting objectives.
  • Six Sigma certification (Green Belt, Black Belt, or Master Black Belt) is required.
  • Willingness to travel up to 25% nationally and internationally.

Responsibilities

  • Implement and uphold quality focus through defect data analysis.
  • Maintain data collection tools and collaborate with diverse business functions.
  • Provide accurate performance data to the business.
  • Identify and analyze trends in defect data for improvement.
  • Prepare data presentations for leadership to promote informed actions.
  • Timely escalate urgent issues and lead root cause investigations.
  • Drive execution of corrective and preventive actions.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible spending accounts (FSA) and health savings account (HSA).
  • Company-paid short- and long-term disability insurance and basic life insurance.
  • Pet insurance and identity theft monitoring.
  • 401(k) plan with company match (dollar-for-dollar up to 5%).
  • 15 days of vacation and 11 paid holidays annually.
  • Up to 6 weeks of paid parental leave after 90 days of employment.
Full Job Description
TK Elevator is currently seeking an experienced Sr. Quality Program Manager in Atlanta, GA.

ESSENTIAL JOB FUNCTIONS:
  • Be responsible for implementing and maintaining a systemic quality focus using the collection and analysis of defect data.
  • Implement and maintain common data collection tools and partner with geographically distributed business functions.
  • Provide accurate data to the business on product performance.
  • Identify trends in reported data that may indicate areas for improvement.
  • Prepare and present data as requested to leadership to drive effective actions.
  • Escalate urgent reported issues as appropriate in a timely fashion.
  • Identify effective correction and containment. Lead root cause investigations to address key business objectives.
  • Drive timely execution of identified corrective and preventive actions.
  • Develop strong relationships with organizational functions to ensure working understanding of the roles and responsibilities of each function.
  • Using data, engage senior leadership in the operationalization and utilization of data to meet organization objectives.
  • Coach and support personnel in the use of continuous improvement tools and methodologies.
  • Drive a sense of urgency for results utilizing operational project review and meaningful metrics.


Who we are looking for

EDUCATION & EXPERIENCE:
  • Bachelor's degree in Materials Science and Engineering or a related technical field.
  • Five years of elevator experience in either production, design, installation, or service required.
  • Five years of continuous improvement experience required.
  • Any experience required with: data analysis; root cause analysis and leading root cause investigations; defect identification, correction, and containment; coaching others in data collection system usage (i.e., Benchmark)
  • Execution in a matrix organization; and with delivering results against organization goals and timelines.
  • Six Sigma Green Belt, Black Belt, or Master Black Belt training or certification required.
  • Up to 25% national and international travel required.
  • Must have legal authority to work in the U.S. EEOE.
    Send resume to: Karin Gibson, HR Ops Specialist, Global Mobility, 788 Circle 75 Parkway SE, Suite 500, Atlanta, GA 30339 or [redacted]. Please reference JS25 + job title in cover letter or subject line.


What we offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
  • Medical, dental, and vision coverage
  • Flexible spending accounts (FSA)
  • Health savings account (HSA)
  • Supplemental medical plans
  • Company-paid short- and long-term disability insurance
  • Company-paid basic life insurance and AD&D
  • Optional life and AD&D coverage
  • Optional spouse and dependent life insurance
  • Identity theft monitoring
  • Pet insurance
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:
  • 15 days of vacation per year
  • 11 paid holidays each calendar year (10 fixed, 1 floating)
  • Paid sick leave, per company policy
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.



Job details

About TK Elevator

TK Elevator Careers

There has never been a more opportune time to join the dynamic team at TK Elevator—the leader in innovative elevator and escalator solutions worldwide.

Work You’ll Do

Join TK Elevator's industry-leading team to assist some of the most prestigious buildings and infrastructure projects in mastering their vertical mobility solutions. Transform urban landscapes and enhance the quality of life in buildings with the brightest minds at TK Elevator. This is where technology, industry expertise, and digital innovation converge. Lead from a unique position in the marketplace, harnessing the power of innovation to drive leadership in the elevator and escalator industry. Work with a global team of business and technology advisors to help clients navigate through the complexities of modern urbanization. Collaborate with a dedicated team of over 50,000 professionals worldwide, making TK Elevator a prime leader in the industry.

Introducing the TK Elevator Professional Growth and Development Initiative

The initiative is crafting a market-leading team to help some of the most iconic buildings and infrastructure projects leverage innovative vertical transportation solutions.

Do Innovative Work

Join the largest group of vertical transportation experts in the world—50,000+ dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovation

Deliver targeted solutions through a depth and breadth of engineering excellence and innovation that’s second to none.

Be Part of a Great Team

Engage in wide-ranging technology and harness the capabilities, global scale, and joint solution development of a unified workforce.

Future-Proof Your Career

Advance as far as your ambition takes you with limitless opportunities to grow your career supported by unmatched training, development, and certification support.

Explore Job Opportunities

From engineering to customer service, TK Elevator offers diverse job opportunities that encourage professional growth and development within the company.

The TK Elevator Commitment to Diversity and Leadership

The combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to TK Elevator for new strategies and solutions to drive innovation and growth in urban mobility.

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