Staples

Sr Project Manager Creative Services

Staples$90K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Advertising, Communications, Design Management, or equivalent work experience
  • 7+ years of progressive experience in creative services, marketing, or advertising project management
  • Proven experience managing large-scale creative or marketing initiatives
  • Strong understanding of creative development across digital, print, and video
  • Hands-on experience with project management tools such as Workfront, Asana, Smartsheet, or similar platforms

Responsibilities

  • Lead the end-to-end execution of multi-channel creative projects from planning to delivery
  • Serve as the primary liaison between Creative Services and key partners
  • Develop and manage detailed project scopes, timelines, budgets, and resourcing plans
  • Identify and mitigate risks while adapting to shifting priorities
  • Drive clarity on project goals and creative direction across stakeholders
  • Manage integrated campaigns across print, digital, video, in-store, and social channels
  • Track performance against KPIs and provide insights and recommendations

Benefits

  • Inclusive culture supported by associate-led Business Resource Groups
  • Flexible PTO (22 days) and 7 paid holidays
  • Online and retail discounts, company-matched 401(k), and comprehensive wellness programs
Full Job Description
Job Description

What You Will Be Doing:
  • Lead the end-to-end execution of strategic, multi-channel creative projects, from intake and planning through delivery
  • Serve as the primary liaison between Creative Services and key partners including marketing, merchandising, digital, and external agencies
  • Develop and manage detailed project scopes, timelines, budgets, and resourcing plans
  • Proactively identify and mitigate risks, remove roadblocks, and adapt plans to shifting priorities
  • Drive clarity on project goals, creative direction, and expectations across stakeholders
  • Manage integrated campaigns spanning print, digital, video, in-store, and social channels
  • Ensure all creative deliverables meet brand standards, quality expectations, and legal requirements
  • Track performance against KPIs and deliver post-project insights and recommendations
  • Continuously improve processes, tools, and workflows to enhance efficiency and collaboration
  • Coach and mentor junior project managers, contributing to the growth of the Creative Services function


What You Bring to the Table:
  • Exceptional organizational, time management, and prioritization skills
  • Strong stakeholder management and cross-functional communication abilities
  • High emotional intelligence with the ability to navigate complex conversations
  • Comfort working in a fast-paced, evolving environment
  • Analytical, solutions-oriented mindset
  • Ability to balance creative integrity with business objectives
  • Ability to manage multiple priorities under tight deadlines while delivering high-quality results


What's Needed: Basic Qualifications:
  • Bachelor's degree in Marketing, Advertising, Communications, Design Management, or equivalent work experience
  • 7+ years of progressive experience in creative services, marketing, or advertising project management
  • Proven experience managing large-scale creative or marketing initiatives
  • Strong understanding of creative development across digital, print, and video
  • Hands-on experience with project management tools such as Workfront, Asana, Smartsheet, or similar platforms


Preferred Qualifications:
  • Master's degree in a related field
  • 2+ years of experience leading integrated, multi-channel creative campaigns
  • PMP or comparable project management certification
  • Background in retail, e-commerce, or agency environments
  • Familiarity with digital asset management systems and content workflows
  • Knowledge of brand governance, legal compliance, and production timelines


We Offer:
  • Inclusive culture supported by associate-led Business Resource Groups
  • Competitive benefits including flexible PTO (22 days) and 7 paid holidays
  • Online and retail discounts, company-matched 401(k), and comprehensive wellness programs

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors, including the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses or other forms of variable compensation.

About Staples

Staples is a retail company that sells office supplies, furniture, technology, and other products to businesses and consumers. The company was founded in 1986 and has since grown to become one of the largest office supply retailers in the world. Staples operates more than 1,200 stores in 26 countries and has a strong online presence. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.
Learn more about Staples
Size
61,000 employees
Industry
Founded
1986

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