- The Creativity & Productivity (C&P) Business Capability Design & Delivery (BCDD) team provides strategic partnership and engagement that delivers end-to-end capabilities for Adobe's C&P processes, platforms & applications
- We are looking for a technical leader with executive presence, exemplary interpersonal skills, and the ability to influence at all levels to drive cross-functional initiatives and deliver Adobe's strategic roadmap
- You possess a well-rounded technical background and demonstrated expertise leading complex programs in matrix organizations to deliver solutions that delight the customers
What you'll Do - Strategy: Build a report and partner with key collaborators to understand their objectives and goals. Engage with BCDD Leadership, Product Management (PdM) Leads and Business Stakeholders to understand the Vision, Mission, and Strategic Objectives for the Business Units (BU) and ATS (Adobe Technology Services)/C&P BCDD
- Intake: Facilitate and oversee the intake and triage of new requests through Workfront for Initiatives and Small Enhancements
- Prioritization: Support BCDD PdMs with impact assessment and stack-ranking
- Estimation: Partner with ATS teams who need to support the request (and others as needed) to estimate the Level of Effort (T-shirt size) and feasibility (Waterline and Rationale)
- Optimization: Discuss trade-offs, sequencing, incremental funding as needed, BU staffing, etc. Articulate response back to requestor. Assist BCDD PdMs with portfolio level reporting (inc. Quarterly Business Reviews, ad-hoc, etc.)
- End-to-end program management for Initiatives using ATS SLC and Jira:
- Initiating: Plan and facilitate Discovery/Proof of Concept/Pre-project work and set up Program Governance, inc. meeting cadence and key artifacts (Scrum of Scrums/OpCo/SteerCo, SLC Artifacts Library, Wiki, SharePoint, Project Schedule, RAID log, etc.)
- Planning: Reach across the aisle to understand dependencies and constraints, determine resource requirements and build the program roadmap, then socialize the plan and secure approvals for the same
- Executing & Monitoring: Oversee the program execution and proactively manage changes and risks, partnering with other teams and stakeholders to ensure the right decisions are made at the right time, appropriate communication and alignment occurs, and plans are adjusted accordingly
- Communicating: Maintain a big-picture perspective when preparing and presenting program status reports, Executive briefings, and other governance artifacts, along with all program level communications
- Closing: Coordinate Release announcement, Hypercare, Decommissioning, etc. as needed and disband the team
- Benefits realization: Measure adoption and impact post-release, inc. 30/60/90 days check-ins and feedback loop (to inform future decisions/commitments)
What you need to succeed - Bachelors or equivalent a must; MBA or equivalent preferred
- Certification a plus: PMP, PMI-ACP, PgMP, CSM
- 7-10+ years' experience as a program manager in software and/or related technology industry, preferably in a Customer Experience environment with web, voice, and messaging/chat platforms
- Experience managing multi-discipline teams consisting of business and technical resources
- Experience using various project delivery methodologies (Agile/Scrum, Waterfall and hybrid) and tailoring the approach for program success
- Self-motivation and a positive attitude that helps you to adapt to change
- Resourcefulness and a creative approach to problem-solving to succeed in a collaborative culture
- Solid ability to operate effectively and autonomously in time-sensitive situations and handle ambiguity
- Exceptional verbal and written communication skills to engage with technical and non-technical audiences
- Influencing and interpersonal skills to develop strong working relationships and build credibility/trust with team members and Senior Leadership
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Expected Pay Range:Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $127,400 -- $260,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $179,800 - $260,350
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
