PayPal

Sr Product Manager

PayPal$181K — $270K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Computer Science, Management Technology, or related field plus 2 years of experience, or Bachelor's plus 5 years of relevant experience.
  • Experience defining product requirements for consumer-facing digital products across web and mobile.
  • Proficient in data analysis and A/B testing methodologies for product decision-making.
  • Skilled in customer research, usability testing, and synthesizing insights for product strategy.
  • Experienced in leading Agile/Scrum product execution and managing project workflows with tools like Jira.

Responsibilities

  • Collect and analyze customer experience and market data to inform product requirements.
  • Lead teams to build and enhance PayPal's Rewards program and customer experience.
  • Utilize analytics and usability studies to guide decision-making for product development.
  • Monitor product profitability and project budgets throughout execution phases.
  • Coordinate cross-functional collaboration to ensure project deliverables meet timelines.

Benefits

  • Generous paid time off and leave policies.
  • Comprehensive healthcare coverage for employees and families.
  • Resources to support mental health and emotional wellbeing.
  • Financial security programs and planning resources.
  • Flexible work culture with hybrid options for remote and in-office work.
Full Job Description
Job Summary:

Job Description:

PayPal, Inc. seeks Sr Product Manager in San Jose, CA

Job Duties: Collect, organize, and distill customer experience data, market data, and usability studies to inform product requirements that are aligned with PayPal's strategic and competitive position in the market to develop a global product strategy and roadmap. Lead cross-functional collaboration with developers and designers to build PayPal's Rewards program, shape the customer experience, and create the future of commerce. Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision-making and identify potential risks that may impact product quality and/or timeline of deliverables. Monitor product profitability and budget throughout project executions. Lead sprint planning, daily standups, and retrospectives to ensure effective execution, and collaborate with content developers, data scientists, product designers, and user experience researchers to uncover new opportunities. Utilize Key Performance Indicators to periodically evaluate project performance at each project checkpoint. Meet with business and team leads to update on the project status and disclose any potential risks with proposed mitigation plans. Partial telecommuting permitted from within a commutable distance.

Minimum Requirements: Master's degree, or foreign equivalent, in Computer Science, Management Technology, or a closely related field plus two years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree, or foreign equivalent, in Computer Science, Management Technology or a closely related field plus five years of experience in the job offered or a related occupation.

Special Skill Requirements:

1. Experience defining product requirements and roadmaps for consumer-facing digital products across web and mobile platforms, including prioritizing features for front-end and back-end systems based on customer needs, competitive positioning, and business objectives (2 years)

2. Experience using data analysis and experimentation methodologies to inform product decisions, including defining KPIs, analyzing performance metrics, designing A/B tests, and applying test results to drive iterative improvements (2 years)

3. Experience conducting customer research, usability testing, and market analysis, including synthesizing qualitative and quantitative insights to identify user needs, validate product hypotheses, and inform product strategy (2 years)

4. Experience collaborating with engineering, design, data science, and analytics teams to deliver scalable digital product features, including translating business requirements into technical specifications and managing cross-functional dependencies (2 years)

5. Experience leading Agile/Scrum product execution, including sprint planning, backlog management, daily standups, and retrospectives using Agile project management tools (Jira, Confluence, or similar) (2 years)

6. Experience designing and evaluating customer-facing user experiences, including creating or reviewing wireframes and prototypes and validating end-to-end user journeys across mobile and web platforms (2 years)

7. Experience performing data analysis using SQL and business intelligence tools (Tableau, Looker, Power BI, or similar) to monitor product performance, customer engagement, and feature adoption (2 years)

8. Experience coordinating cross-functional product launches, including dependency mapping, risk identification and mitigation, and stakeholder communication across multiple teams (2 years)

9. Experience assessing product profitability and business impact, including budget monitoring, evaluating investment trade-offs, and aligning product decisions with strategic objectives (2 years)

Additional Responsibilities & Preferred Qualifications:

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | Salary: $181,293.00-270,500.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Must be legally authorized to work in the U.S. without sponsorship.

Subsidiary:
PayPal

Travel Percent:
0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

About PayPal

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 375 million consumers and merchants in more than 200 markets to join and thrive in the global economy.

PayPal Careers

Joining PayPal now offers an unparalleled opportunity to become part of a leading global team of professionals dedicated to revolutionizing digital payments and financial services. As a beacon of innovation and diversity, PayPal is where your professional journey can reach new heights. Work You’ll Do At PayPal, we are committed to excellence in every aspect of our business, from the innovative solutions we provide to the inclusive culture we nurture. By joining our team, you will help shape the future of payments globally, working alongside some of the brightest minds in technology and finance. Transform the Financial Landscape Lead the charge in the digital payments revolution with PayPal, a company known for its leadership in technology and financial services. Our team at PayPal is at the forefront of digital innovation, making significant impacts across various industries and improving the way millions of people handle transactions daily. Engage with a Global Team Collaborate with over 20,000 dedicated professionals around the world who are experts in technology, finance, and customer engagement. PayPal’s commitment to growth and diversity is evident in our dynamic team environment where every voice is valued and every team member is empowered. PayPal Jobs and Employment Opportunities We are actively expanding our team and have numerous job opportunities that cater to a wide range of skills and experiences. Whether you’re looking for a full-time position, an internship, or leadership roles, PayPal offers a path for career advancement and professional development. Innovate and Grow Join PayPal and be part of a company that values innovation and leadership. Deliver targeted solutions and drive change across the financial ecosystem with a team that’s equipped with the best tools and resources. At PayPal, your career is future-proofed with endless opportunities for advancement and skills enhancement through our comprehensive training and development programs. Be Part of Our Culture At PayPal, we pride ourselves on a workplace culture that supports diversity, encourages professional growth, and fosters innovation. Our benefits package is designed to support the health, financial security, and well-being of our employees and their families. Explore PayPal Careers Discover the exciting career opportunities at PayPal, where we are hiring creative, curious, and motivated individuals. Search open positions that match your skills and interests. We look for professionals who are passionate about making a difference and ready to contribute to our team’s success. Stay Connected with PayPal Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PayPal. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and see what exciting and rewarding opportunities await. Join Our Team Ready to take the next step in your career? Prepare your resume, sharpen your interview skills, and apply for a position at PayPal today. Engage with our professional network and become part of a company that’s leading the way in digital payments. SEARCH PAYPAL JOBS At PayPal, your ambitions lead you forward, and our collective innovation drives us all. Join us in making a difference in the digital payments landscape worldwide.
Learn more about PayPal
Size
30,900 employees
Market Cap
$77.3 billion
Industry
Net Income
$4.2 billion
Founded
1998
5 Year Trend
+18.5%
Revenue
$21.4 billion
NASDAQ

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