Job Summary:The Senior Manager of Network Compliance and Payment Partner Oversight provide strategic leadership for PayPal's external partner compliance posture across global payment networks and financial institutions. This role leads a second line of defense (2LOD) oversight function, delivering independent oversight and effective challenge across payment network rules and compliance, inbound and outbound Partner due diligence.
Job Description:Essential Responsibilities: - Lead complex projects and problem resolution efforts related to risk management.
- Collaborate with teams to identify and analyze risks that may impact operations and assets.
- Develop and implement strategies for risk mitigation and compliance.
- Assess current business trends to inform risk management practices and improvements.
- Drive global process improvements through effective project management and stakeholder engagement.
Minimum Qualifications:- 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:The Senior Manager serves as a compliance advisor and representative to partners, and internal stakeholders, ensuring that PayPal's compliance and risk management programs are scalable, defensible, and aligned with regulatory, network, and contractual obligations. This role supports the first-line (1LOD) teams to enable growth while maintaining strong governance, transparency, and risk discipline.
Key Responsibilities- Serve as 2LOD oversight contact for external partner compliance, including inbound and outbound due diligence, ongoing monitoring, and contractual compliance across payment networks and financial institutions.
- Provide independent oversight, approval and credible challenge to first-line activities related to payment network rules, regulatory obligations, and partner risk management practices.
- Build and maintain strong, credibility-based relationships with Sales, Partnerships, Product, Legal, and Risk teams to ensure alignment on compliance expectations and outcomes..
- Serve as a senior compliance advisor to senior leadership on network rules, contractual obligations, and regulatory expectations, including risk identification, control design, issue escalation, and remediation strategy.
- Represent PayPal in senior-level partner engagements, delivering clear, compelling compliance narratives that enable senior leaders to understand PayPal's risk management and compliance programs.
- Lead and coordinate cross-functional responses to partner, network, and regulatory information requests, in collaboration with Regulatory Compliance and Partnership Management teams.
- Oversee issue management related to partner and network compliance, including tracking, escalation, and remediation of material risks.
Secondary Responsibilities- Collaborate with Partnership teams to deliver compliance roadshows and business reviews that highlight the strength and maturity of PayPal's compliance and risk management programs to Partners.
- Enhance automation and operational scalability by delivering repeatable, workflow-driven oversight capabilities that reduce manual effort, improve consistency, and strengthen evidence-based compliance.
- Partner with Legal, Product, Risk, and Compliance teams to ensure partner and network risks are clearly understood, documented, and operationalized.
Experience:- Experience operating in a 2LOD or equivalent independent oversight role, with the ability to provide credible challenge without impeding business execution.
- Expert at identifying material risks and escalating issues appropriately, driving remediation through influence rather than authority.
- Proven ability to advise and influence senior leaders, including executive and senior-level stakeholders, with clarity and confidence.
- Experience leveraging artificial intelligence to enhance existing workflows or design new, scalable processes.
- Knowledge of Visa, Mastercard, and other network rules, including compliance obligations, enforcement mechanisms, and partner accountability models.
- Expertise in inbound and outbound partner due diligence, ongoing monitoring, and lifecycle risk management for financial institutions and payment partners.
- Ability to lead through influence across the enterprise in a matrixed environment.
- Experience coordinating large, complex regulatory or partner information requests with precision and consistency.
- Ability to translate complex compliance programs into compelling, executive-level narratives for partners, regulators, and internal leaders.
- Experience supporting global or multi-jurisdictional programs
- History of scaling compliance programs during periods of rapid growth or regulatory change
Subsidiary:PayPal
Travel Percent:0
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:San Jose, California: ($143,500.00 - $212,850.00 Annually)
Additional Location(s) | Pay Range:Chicago, Illinois: ($130,500.00 - $193,600.00 Annually)
Scottsdale, Arizona: ($123,500.00 - $183,700.00 Annually)
Omaha, Nebraska: ($123,500.00 - $183,700.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
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For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
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