Twitch

Sr. Product Manager, Community

Twitch$151K — $204K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Product Management experience
  • At least 2 years on consumer-facing growth or engagement products
  • Proven track record of driving growth through experimentation
  • Strong analytical skills for both quantitative insights and intuitive decision-making
  • Excellent communication skills to articulate customer needs clearly

Responsibilities

  • Identify growth opportunities through experimentation and data analysis
  • Develop strategic plans for community engagement product evolution
  • Collaborate with cross-functional teams to execute product improvements
  • Manage ambiguity while executing short and long-term plans
  • Advocate for user experience improvements in notifications products

Benefits

  • Medical, Dental, Vision & Disability Insurance
  • 401(k) plan
  • Maternity & Parental Leave
  • Flexible Paid Time Off
  • Amazon Employee Discount
Full Job Description
About the Role

The Community team builds products that empower creators to build and grow communities on Twitch and help viewers find more reasons to engage. Our products span across creator and viewer journeys. As a Senior Product Manager, you will focus on identifying growth opportunities and building new high impact products to strengthen the connection between streamers and viewers. Your work will focus on helping viewers engage with the communities and content they love, daily. You will help define and execute a strategy based on a foundation of customer needs with a focus on agile innovation in this space.

Our team is based in San Francisco, CA but you can work from San Francisco, CA; New York, NY; Irvine, CA; Los Angeles, CA or Seattle, WA.
You Will:
  • Get down into the weeds and find tactical ways of improving one of Twitch's top growth levers, using experimentation, intuition and any tool at our disposal.
  • Think 2-3 years from now and build a strategic plan for key growth initiatives including how community engagement products should evolve from the current product feature set.
  • Be hands-on in execution collaborating closely with product design, engineering, data science, and product marketing to drive results.
  • Navigate the ambiguity and complexity of executing on both your short and long term plans.
  • Be the voice of both viewers and streamers in the evolution of our notifications products working with product teams across Twitch to optimize the end user experience.
You Have:
  • 5+ years of Product Management experience, with at least 2 years working on consumer-facing growth, engagement, or notifications products
  • Demonstrated ability to drive growth through experimentation - you've run A/B tests, analyzed results, and shipped improvements based on data
  • Strong analytical skills with the ability to move fluidly between quantitative insights and product intuition when data is incomplete
  • Track record of defining product strategy and successfully delivering against it in a fast-moving, cross-functional environment
  • Excellent written and verbal communication skills, with the ability to clearly articulate customer problems and align stakeholders at all levels
Bonus Points
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
  • Familiarity with Twitch's ecosystem as a viewer or creator
  • Experience collaborating with GTM teams to launch new products to market
  • Proficiency in SQL and hands-on experience with experimentation or analytics platforms
Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TWR9251

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually

$151,200-$204,600 USD

US, CA, San Francisco - Annually

$173,900-$235,200 USD

US, NY, New York - Annually

$166,300-$225,000 USD

US, CA, Los Angeles - Annually

$151,200-$204,600 USD

US, CA, Irvine - Annually

$151,200-$204,600 USD

About Twitch

Twitch is an American video live streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and "in real life" streams. It is operated by Twitch Interactive, a subsidiary of Amazon.com, Inc. It was introduced in June 2011 as a spin-off of the general-interest streaming platform Justin.tv. Content on the site can be viewed either live or via video on demand. The popularity of Twitch eclipsed that of its general-interest counterpart. In October 2013, the website had 45 million unique viewers, and by February 2014, it was considered the fourth-largest source of peak Internet traffic in the United States. At the same time, Justin.tv's parent company was re-branded as Twitch Interactive to represent the shift in focus – Justin.tv was shut down in August 2014. That month, the service was acquired by Amazon for US$970 million, which later led to the introduction of synergies with the company's subscription service Amazon Prime. Twitch acquired Curse in 2016, an operator of online video gaming communities and introduced means to purchase games through links on streams along with a program allowing streamers to receive commissions on the sales of games that they play.
Learn more about Twitch
Industry
Founded
2007

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