What You'll Be Doing- Supporting new hire onboarding programs and orientation experiences that create strong employee connections, accelerate ramp-up, and reinforce company culture
- Partnering cross-functionally and business leaders to ensure seamless employee experiences
- Managing employee engagement, including milestone programs, employee swag, culture-building efforts, and workplace experience initiatives
- Supporting employee relations matters by partnering with leaders on coaching, documentation, performance improvement, feedback conversations, and sensitive employee situations with professionalism and discretion
- Acting as a strategic advisor to leaders on talent planning, organizational effectiveness, workforce trends, and people-related challenges
- Supporting and evolving performance management practices through manager enablement, coaching, calibration support, and continuous development conversations
- Coordinating learning, development, and manager enablement programs, including training logistics, content updates, and knowledge management
- Contributing to organizational transformation and innovation initiatives, including programs that leverage AI and modern tools to improve employee experience and operational effectiveness
What You'll Bring to the Role- BA/BS Business, Analytics, Communications, Social or Hard Sciences
- MA/MS Business, IO Psychology, Social or Hard Sciences Preferred
- 5 - 7 Years Technical Client Group Support
- 2+ Years Experience Large Enterprise
- 2+ Years Experience Start-Up (Series B, C, D)
Why You'll Love It Here- Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership
- Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents
- Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best.
- Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work.
- 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings
- Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth
- Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs
- Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees
- Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.
Salary RangeThe base salary compensation range targeted for this full-time position is
$170,000-$190,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.
#LI- Remote
