Amazon

Sr. Operations Program Manager, Product Operations, Echo Pre-Concept

Amazon$171K — $231K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in a related technical field
  • 5+ years of program management or technical project management experience
  • Experience owning program strategy and end-to-end delivery
  • Experience with criteria for feature delivery and product trade-offs
  • Experience overseeing roadmap strategy and definition

Responsibilities

  • Provide operational inputs into early-stage product development milestones
  • Act as a liaison between Operations and other departments to ensure alignment
  • Collaborate to define business requirements that guide product roadmaps
  • Influence new product design and architecture decisions
  • Manage organizational conflicts and ensure clarity of requirements for New Product Introduction (NPI) execution
  • Drive ongoing improvements by analyzing current systems and limitations
  • May require some travel as part of the role

Benefits

  • Health insurance (medical, dental, vision, and prescription)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Adoption and Surrogacy Reimbursement coverage
  • Mental Health Support and Employee Assistance Program (EAP)
Full Job Description
As a Senior Operations Program Manager, you will collaborate with an experienced, cross-disciplinary team to conceive, design, and develop innovative consumer products. You must be responsive, flexible, and capable of thriving in an open and collaborative peer environment that insists on the highest standards.

Key job responsibilities

The Product Operations group is seeking an Operations Program Manager who is excited to work on products that our customers love. Product Operations is the single thread leader for Device Operations bridging product lines and Operations. Our role is to execute the Device Operations functional teams' strategies in alignment with the holistic product requirements. We deliver the roadmap by arbitrating the organizational tension between the functional teams' objectives to optimize for schedule, delivery, quality and cost.

This role is specifically in Echo Pre-concept space, to work on early stage scoping and definition for our new roadmap programs. The Operations Program Manager is a key member of the tight-knit cross-functional pre-concept team, responsible for and representing all facets of Device Operations.

In this role, you will:

* Provide Operational inputs into early stage PDP milestones (e.g. PRFAQ, PA, ID Intent, EMS RFQ), Including product schedule, manufacturing strategy, product BOM+MVA cost, supplier sourcing strategy, Operations fixed cost drivers, and any Operations risk call-outs.

* Provide conduit into the Operations and Supply Chain organization for broader Amazon Devices organization, including Engineering, Product Management, Software, Design, and Finance.

* Work collaboratively to define business requirements and product definition to drive product roadmaps and portfolio direction.

* Contribute to and influence new product design and architecture

* Arbitrate and drive to resolution organizational tension and competing goals in order to deliver a clean set of requirements for NPI execution

* Understand current systems and limitations and drive continuous improvement

* This role may require some travel

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent in a related technical field

- 5+ years of program management or technical project management experience

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Experience with end to end product delivery

- Experience with feature delivery and tradeoffs of a product

- Experience overseeing roadmap strategy and definition

PREFERRED QUALIFICATIONS

- Master's degree in a related technical field

- 6+ years of consumer electronics experience

- Experience in verbal and written communication for executive level leaders

- Experience with hardware/software integration and real-time systems

- Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.

- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 171,000.00 - 231,300.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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