TIAA

Sr. Mgr, Senior Experience Designer

TIAA$112K — $144K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional UX design experience
  • Portfolio demonstrating design systems and application of design principles
  • Proficiency in Figma, especially with design system features
  • Experience in enterprise and consumer product design, including mobile
  • Knowledge of AI tools to enhance team efficiency
  • Familiarity with HTML, CSS, and tech stacks like React
  • Understanding of accessibility guidelines (WCAG)

Responsibilities

  • Design, maintain, and evolve component and template libraries
  • Identify new patterns and conduct discovery sessions
  • Author design system documentation for cross-functional use
  • Collaborate with engineering for implementation of designs
  • Support designers and engineers using the design system
  • Utilize AI workflows while exploring new opportunities
  • Adopt a strategic, systems-thinking approach to design
  • Champion Design Thinking and inspire others across the business

Benefits

  • Opportunity to shape the future of retirement
  • Collaborative and innovative team culture
  • Access to internal AI-enabled tools and workflows
  • Potential for participation in incentive programs
  • Focus on inclusive and accessible design practices
Full Job Description
The Senior Experience Designer will play an important role in growing and evolving Ethos, TIAA's enterprise design system. As part of the team designing components, patterns, and templates, you will help accelerate the development of high quality, accessible, and brand-consistent experiences across TIAA's product suite.

By innovating one of the world's biggest stages, you will have the chance to shape the future of retirement. If you are motivated by complex, purposeful, and engaging challenges, then we invite you to join us on our mission!

Key Responsibilities and Duties
  • Design, maintain, and evolve component, pattern, and template libraries with a high standard of craft and execution
  • Identify opportunities for new patterns and lead thorough discovery and requirements-gathering sessions with cross-functional partners
  • Author and maintain design system documentation to guide cross-functional partners in effectively using the design system
  • Partner with engineering to translate designed components, patterns, and templates into reusable, production-ready code
  • Deliver day-to-day support to designers and engineers across all applications leveraging the design system, including responding to questions via team communication channels and conducting thorough reviews of submitted design experiences
  • Leverage our internal AI-enabled workflows and tools while identifying new opportunities to bring value to the team through emerging AI capabilities
  • Design with a strategic mindset and systems-thinking approach, transforming complexity into experiences that are simple, clear, and trusted
  • Champion Design Thinking throughout the business, communicating with care and empathy to inspire and motivate others in support of our greater mission and team culture


Educational Requirements
  • University (Degree) Preferred

Work Experience
  • 5+ Years Required; 7+ Years Preferred

Physical Requirements
  • Physical Requirements: Sedentary Work


Career Level
8IC

Required Qualifications:
  • Minimum of 5+ years of professional UX design experience
  • Demonstrated portfolio showcasing design systems created or contributed to, along with examples of designs that effectively apply design system principles
  • Proven proficiency in Figma, particularly in its design system features and industry best practices


Preferred Qualifications:
  • 7+ years of professional UX design experience is preferred
  • Demonstrated background in enterprise experience design, consumer product design, and mobile platform design within an agile delivery model
  • Experience leveraging AI capabilities and tools to drive organizational or team efficiency
  • Working knowledge of common development languages (e.g. HTML, CSS) and tech stacks (e.g. React), with the ability to engage in detailed implementation conversations with development partners
  • Familiarity with content management systems for maintaining documentation sites and how they integrate with design workflows
  • Knowledge of accessibility guidelines and standards (WCAG)
  • Experience contributing to or influencing design system governance, contribution models, or adoption strategies
  • A self-starter mindset, well organized, detail-oriented, collaborative, eager to innovate, and driven by a strong "test and learn" mentality


Related Skills

Accountability, Adaptability, Collaboration, Communication, Consultative Communication, Continuous Improvement Mindset, Creative Thinking, Critical Thinking, Innovation, Prototyping, Relationship Management, Test & Learn Mentality, User Experience Design

Anticipated Posting End Date:
2026-08-20

Base Pay Range: $112,000/yr - $144,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

Stay Connected

Keep up to date with the latest from TIAA Careers by signing up for job alert emails that provide insights into new positions and career opportunities. Our careers blog offers tips, industry-leading insights, and insider perspectives to help you stay ahead in your career.

TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
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