Salesforce

Sr. Manager, Strategic Delivery and Change (GTM Activation)

Salesforce$143K — $216K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 9+ years in corporate transformation or strategy and delivery roles
  • Strong understanding of Go-To-Market functions and sales operations
  • Track record of driving large scale organizational changes
  • Ability to tackle ambiguity and synthesize complex information
  • Exceptional communication skills for influencing senior leadership
  • Relevant degree or equivalent experience required

Responsibilities

  • Lead the design and delivery of complex GTM transformations
  • Drive large-scale shifts in organizational behavior and policy execution
  • Act as an internal strategy consultant to solve core business challenges
  • Build strategic plans that combine program management and change methodologies
  • Forge partnerships with sales leaders and cross-functional teams
  • Define and track success metrics for GTM performance

Benefits

  • Office-flexible work environment with in-office collaboration three days a week
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

The Experience
The Go To Market (GTM) Planning and Activation Team is looking for a Senior Manager of Strategic Delivery & Change to join our GTM Activation Team. This is not a standard change management role; it is a highly specialized strategy and delivery position focused on driving massive behavioral, policy, and process transformations across the enterprise.
We need a visionary problem-solver and strategic operator who understands how to navigate complex organizational dynamics. This role will architect and execute strategic plans that ensure our GTM teams are fully prepared, aligned, and activated at the moment of launch. Sitting at the intersection of sales strategy, program delivery, and enterprise transformation, you will act as a primary driver for how we execute high-stakes shifts in our GTM motions.
This is an office-flexible role with an expectation of being in-office 3 days per week for team collaboration and cross-functional partnership.

What You'll Actually Be Doing

  • Lead Strategic GTM Activation: Design and own the end-to-end delivery of complex, high-visibility GTM transformations. Translate ambiguous business objectives into clear, actionable activation strategies that drive immediate impact.

  • Drive Behavioral & Policy Transformation: Move beyond standard IT or system changes to lead large scale shifts in organizational behavior, sales processes, and policy execution. Ensure teams are culturally and operationally ready for strategic pivots.

  • Problem Solve with Agility: Act as an internal strategy consultant. Identify core business challenges, formulate a strong point of view, and creatively design holistic solutions that challenge the status quo.

  • Architect Change & Delivery Playbooks: Build comprehensive strategic plans that merge program management rigor with advanced change management methodologies. Ensure stakeholders are not just informed, but fully equipped and activated at launch.

  • Influence & Partner Cross-Functionally: Build deep relationships with sales leaders, GTM strategy teams, and enablement partners. Navigate complex stakeholder ecosystems to drive alignment, mitigate execution risks, and build momentum without relying on direct authority.

  • Measure Business Value: Define and track robust success metrics focused on adoption, behavioral shifts, and GTM performance, ensuring sustainable outcomes long after the initial launch.

You're Our Person If...

  • 9+ years of professional experience in corporate transformation, strategy and delivery, or complex organizational change management.

  • GTM & Sales Strategy Acumen: Proven experience working closely with Go-To-Market functions, sales strategy, or revenue operations, with a deep understanding of how sales organizations operate and adapt.

  • Transformation Expertise: A strong track record of driving large scale, non-standard changes (e.g., policy, behavioral, operating model shifts).

  • Strategic Problem Solving: Demonstrated ability to tackle ambiguity, synthesize complex inputs into a clear perspective, and pivot quickly when required.

  • Executive Communication: Exceptional written and verbal communication skills, with the ability to influence senior leadership and present complex strategies simply and effectively.

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Even Better If...

  • Strategy Consulting Background: Previous experience at a management consulting firm, specifically focusing on enterprise transformation or GTM strategy.

  • A Creative Builder Mentality: You aren't afraid to try new approaches, build frameworks from scratch, and deliver solutions that are highly customized to the business problem.

  • Advanced Change/Program Credentials: Relevant certifications in Change Management (e.g., CCMP, PROSCI), Program Management (e.g., PMP), or an MBA.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.



About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

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At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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