Sr. Manager, Security and Integration

Pavion

$100K — $130K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant engineering field or equivalent experience
  • 10+ years in systems integration or low-voltage technologies
  • 5+ years leading engineering teams in a multi-disciplinary setting
  • Experience in both pre-sales solution development and post-sales execution
  • Strong knowledge of integrated low-voltage systems like Security and AV technologies
  • Excellent leadership and strategic planning skills

Responsibilities

  • Lead and mentor engineering supervisors and teams
  • Establish and monitor engineering workload and staffing
  • Develop resource strategies for business growth
  • Define engineering standards and quality assurance processes
  • Drive continuous improvement of engineering workflows
  • Collaborate with sales to craft competitive solutions
  • Ensure customer satisfaction through effective engineering delivery

Benefits

  • Opportunities for professional development and career advancement
  • Collaborative work environment fostering innovation
  • Focus on a customer-first approach in operations
  • Engagement in strategic planning with executive leadership
  • Access to advanced technology and automation tools
Full Job Description


Pavion and our family of companies are seeking a talented and motivated Sr. Manager, Security and Integration to join our shared services team.

Primary Responsibilities:

Engineering Leadership

  • Lead, mentor, and develop Engineering Supervisors, Technical Leads, and engineering personnel across all low-voltage technology disciplines.
  • Foster a culture focused on accountability, collaboration, innovation, and continuous improvement.
  • Recruit, develop, and retain high-performing engineering talent.
  • Establish career development plans, succession planning, and technical training initiatives.


Engineering Operations

  • Direct engineering activities supporting both pre-sales and post-sales operations.
  • Balance engineering workloads across regions and business units to maximize efficiency and responsiveness.
  • Monitor engineering capacity, utilization, backlog, and staffing requirements.
  • Develop resource strategies that support business growth while maintaining quality and customer commitments.
  • Establish operational metrics and KPIs to measure engineering performance.


Technical Leadership

  • Establish engineering standards, design practices, documentation requirements, and quality assurance processes.
  • Review complex system architectures and provide technical guidance on challenging opportunities and projects.
  • Ensure compliance with applicable codes, manufacturer requirements, and industry standards.
  • Support technical escalation for high-risk customer opportunities and complex deployments.


Business Partnership

  • Partner closely with Sales to develop innovative, competitive solutions during the pursuit phase.
  • Collaborate with Operations to ensure successful project execution and customer satisfaction.
  • Work with Procurement, Vendors, and Field Operations to improve project delivery and operational efficiency.
  • Support Executive Leadership in strategic planning, organizational growth, and engineering initiatives.


Process Improvement

  • Drive continuous improvement across engineering workflows, documentation, quality control, and project delivery.
  • Standardize engineering processes across all offices and business units.
  • Develop engineering templates, design standards, estimation tools, and commissioning documentation.
  • Leverage technology and automation to improve engineering efficiency and consistency.


Customer Success

  • Ensure engineering teams consistently deliver high-quality, cost-effective, and scalable solutions.
  • Support executive customer engagements and major project reviews.
  • Resolve complex technical issues while maintaining strong customer relationships.
  • Champion a customer-first approach throughout the engineering organization.


Basic Qualifications:

  • Bachelor's degree in Engineering, Engineering Technology, Information Technology, Construction Management, or equivalent industry experience.
  • 10+ years of experience in systems integration or low-voltage technologies.
  • 5+ years leading engineering teams within a multi-disciplinary environment.
  • Demonstrated experience supporting both pre-sales solution development and post-sales project execution.
  • Strong understanding of integrated low-voltage systems including Security, Audio Visual, Structured Cabling, Healthcare Technologies, Wireless, DAS, and related technologies.
  • Excellent leadership, communication, organizational, and strategic planning skills.


Preferred Qualifications:

  • Experience leading engineering organizations across multiple offices or regions.
  • Experience developing engineering standards, operational KPIs, and quality programs.
  • Familiarity with AutoCAD, Revit, Bluebeam, D-Tools, Visio, and ERP/CRM platforms.
  • Industry certifications such as PMP, NICET, CTS, RCDD, CCNA, Genetec, LenelS2, Milestone, Notifier, or equivalent.
  • Knowledge of applicable industry standards including NFPA, NEC, UL, BICSI, TIA, and cybersecurity best practices.


Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

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