FIS

Sr. Manager, Quality Assurance

FIS • $100K — $130K *
Jay, FL 32565In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years of quality engineering experience, with 5+ years in a QA lead role.
  • Depth in quality engineering for complex, distributed systems.
  • Extensive experience in leading QA across multiple products or portfolios.
  • Proven ability to define and execute enterprise-scale QA strategies.
  • Strong expertise in test management and release governance.
  • Hands-on experience with CI/CD automated tests integration.
  • Established QA standards and governance across teams and vendors.

Responsibilities

  • Define and execute end-to-end QA strategy.
  • Lead quality engineering efforts across multiple teams and products.
  • Balance maintenance, defect reduction, and delivery commitments.
  • Establish consistent QA processes across distributed teams.
  • Drive test planning, risk-based coverage, and release readiness reporting.
  • Integrate automated testing into CI/CD pipelines.
  • Improve platform stability through measurable quality metrics.

Benefits

  • Opportunities to make an impact in fintech.
  • Personal and professional learning opportunities.
  • Inclusive, diverse work environment.
  • Resources to give back to the community.
  • Comprehensive benefits package.
Full Job Description
Job Description

About the Role

As a Senior Manager, Quality Assurance, you are responsible for defining and leading quality engineering strategy across multiple products or a regional portfolio. You ensure quality is embedded across the software development lifecycle for complex, distributed systems. Your success is measured through improved stability, reduced defects, predictable releases, and strong alignment with product and engineering leadership.

Hybrid work model in Jacksonville, FL - 3 days a week in the office, 2 days remote

What You Will Be Doing
  • Define and execute end-to-end QA strategy across functional, integration, and end-to-end testing.
  • Lead quality engineering efforts across multiple teams, products, or regional portfolios.
  • Balance maintenance, defect reduction, security and vulnerability work, upgrades, and delivery commitments.
  • Establish consistent QA processes, governance, and ways of working across distributed teams and vendors.
  • Drive test planning, risk-based test coverage, defect triage, and release readiness reporting.
  • Integrate automated testing into CI/CD pipelines and implement clear, actionable quality gates.
  • Enable effective test data and environment management for reliable, repeatable execution.
  • Improve platform stability through fast feedback loops and measurable quality metrics.
  • Partner closely with product and engineering leaders to drive alignment and delivery confidence.
  • Coach and develop QA leads and engineers, building a high-performing, quality-first culture.


Required Qualifications
  • 8+ years of quality engineering experience, including 5+ years in a QA lead role overseeing multiple products or a regional portfolio
  • Demonstrated depth in quality engineering for complex, distributed systems.
  • Extensive experience leading QA across multiple products or portfolios.
  • Proven ability to define and execute enterprise-scale QA strategies.
  • Strong expertise in test management, execution practices, and release governance.
  • Hands-on experience integrating automated tests into CI/CD pipelines.
  • Experience establishing QA standards and governance across teams and vendors.
  • Strong stakeholder management, communication, and people leadership skills.
  • Bachelor's degree in computer science, engineering, or a skills-based equivalent.


Preferred Qualifications
  • Experience supporting digital banking, payments, or financial services platforms.
  • Exposure to industry messaging standards such as SWIFT.
  • Experience driving quality improvements using data-driven metrics.
  • Familiarity with security, vulnerability, and resilience testing in regulated environments.


What We Offer you

At FIS, you can grow your career as far as you want to take it. Here's what else we offer:
  • Opportunities to make an impact in fintech
  • Personal and professional learning
  • Inclusive, diverse work environment
  • Resources to give back to your community
  • Competitive salary and benefits


Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Finance & Insurance
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ
FIS
* Ladders Estimates

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