JOB SUMMARY The Senior Manager of Operations Transformation provides senior-level leadership and direction for a University Hospital Operational Transformation Team. The Senior Manager oversees the planning, execution, and monitoring of high-impact strategic initiatives designed to optimize institutional resources and improve operational performance. This role requires a sophisticated approach to managing complex, cross-functional projects while ensuring alignment with the organization's long-term business objectives.
BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATIONRequired- Education
Bachelor's Degree in Finance, Healthcare Administration, or similar field
- Experience
8 years experience in finance, business, or project management environment
Preferred- Education
Master's Degree in Finance, Healthcare Administration, or similar field
JOB DUTIES - Strategic Oversight
- Executive Alignment: Directs and manages the alignment of short and long-term goals for the COO and University Hospital Executive Leadership to ensure all initiatives support the broader institutional mission.
- Central Point of Contact: Serves as the primary liaison for University Hospital strategic programs, facilitating communication between executive offices and operational departments.
- Crisis & Problem Resolution: Acts as the lead for rapid problem resolution, identifying risks to strategic goals and implementing corrective actions under minimal supervision.
- Functional Leadership
- Portfolio Stewardship: Oversees a consolidated team responsible for a diverse portfolio of strategic programs, ensuring that individual projects do not operate in silos but contribute to overall organizational cohesion.
- Interdisciplinary Coordination: Synchronizes efforts across various functional areas, such as analytics, resource planning, and operations, to create a unified approach to program delivery.
- Culture of Excellence: Fosters a professional environment focused on accountability and creative solution-sharing among team members.
- Operational Optimization
- Process Transformation: Continuously evaluates business processes across the hospital to identify inefficiencies, searching for innovative ways to enhance productivity and service delivery.
- Resource Maximization: Analyzes departmental performance to ensure the institution is making optimal use of its financial, physical, and human resources.
- Post-Implementation Analysis: Leads efforts to measure and validate the success of process improvements, ensuring that changes result in sustainable operational gains.
- Project Governance
- Quality Assurance: Manages the quality and status of all assigned initiatives, ensuring deliverables meet the high standards of University Hospital leadership.
- Data-Driven Performance: Establishes and tracks major project milestones using key operational metrics and performance indicators to provide objective status updates.
- Pragmatic Implementation: Focuses on designing and deploying timely solutions that are grounded in data and scalable across the organization.
- Policy & Compliance
- Regulatory Integrity: Ensures all strategic activities and operational plans remain in strict compliance with applicable state and federal laws, as well as institutional policies.
- Risk Mitigation: Regularly reviews and recommends updates to policies to reflect changing regulations or updated business objectives.
- Performs other duties as assigned.
